Experience

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  East valley institute of technology

  Jan 2014 - Jan 2016

  Chef / event planner student

  As a student of culinary arts, I cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures, and facility policies.I also prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines. Maintaining all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler with proper labels As a student of event planning, I analyzed floor plans of event space and specifications to install booths, exhibits, seating and tables, displays, carpets, and drapes. Carefully inspected facilities to verify the facility conformed to customer requirements.Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction. Maintained high standards of food quality by reviewing shipments, overseeing the preparation and monitoring food safety. Show less

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  University inn & suites

  Nov 2016 - Jul 2019

  As a front desk manager and the front desk agent, I greeted guests and engaged in pleasant conversations while managing the check-in process. As well as oversaw all front desk and housekeeping operations with a focus on hotel reputation, staff productivity, and operational efficiency. Kept accounts in balance and ran daily reports to verify totals. As a manager, I trained new staff on correct procedures, compliance requirements, and performance strategies. As the front desk agent, I greeted guests and engaged in pleasant conversations while managing the check-in process. As well as oversaw all front desk and housekeeping operations with a focus on hotel reputation and operational efficiency. Kept accounts in balance and ran daily reports to verify totals.

  • Front Desk Manager

    Sept 2017 - Jul 2019

  • Front Desk Agent

    Nov 2016 - Sept 2017
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  Houzz

  Jul 2019 - May 2021

  Concierge representative

  As the Concierge Representative, I play an essential role in driving quality connections between homeowners who have submitted project inquiries with professionals on Houzz. I act as a “front desk extension” for professionals’ businesses, vetting inbound leads and connecting homeowners with professionals in real-time, over the phone.

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  Real estate company

  Jul 2021 - now

  Real estate agent
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  Water and ice ahwatukee

  Nov 2021 - now

  Operator