Experience

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  Saville assessment, a willis towers watson company

  Sept 2004 - Mar 2006

  Consultant

  Worked on the team responsible for developing and trialling Saville Consulting's core Portfolio of Aptitude and Personality assessment tools (including Wave). This included the design of support materials, delivering training courses and business development.

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  Shl group

  Apr 2006 - Feb 2011

  Responsible for managing a number of SHL's largest consultancy-led accounts and for designing and delivering senior level assessment, development and Talent Management solutions.Key contributions included:- Leading the design and roll-out of a large-scale talent management solution (involving over 400 participants) for a leading telecommunications company. This involved managing the client relationship, creating the solution, and managing the consultant project team across the UK- Managing the account for a large UK retailer and leading the delivery of several online volume recruitment solutions- Coaching and mentoring several colleagues particularly in the areas of talent management, volume recruitment and competency design Show less Responsible for managing a portfolio of SHL's largest clients in the London region. This involved business development and account management activities to manage and grow the existing portfolio.Key contributions included:- Growing a UK retail account from zero to over £400,000 within two years- Managing the relationship for a large UK train network operator, growing revenue significantly across a 2 year period- Developing expertise within the Professional Services and Legal sectors to encouarge networking and sharing of information and experiences across our client community and within the SHL sales team- Winning a contract with a large public sector organisation for designing and delivering an online skills assessment tool to help return the long-term unemployed to work (one of the largest contract deals in SHL history)Prior to this, I worked as an Assessment and Development Consultant, designing and implementing a range of consultancy solutions.My key areas of expertise in this role were:- Designing and delivering assessment and development centres- Designing competency frameworks- Designing and delivering training courses (including Level A and B, CBI and Assessor training)- Designing bespoke volume sifting solutions (including SJTs and customised reports) - Managing large-scale projects and project teams- Scoping solutions and pricing for complex consultancy projects Show less

  • Managing Consultant

    Jan 2010 - Feb 2011

  • Senior Business Consultant

    Apr 2006 - Dec 2009
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  Shl australia

  Feb 2011 - Mar 2012

  Managing consultant, melbourne

  Responsible for building and managing the SHL consultancy business in Melbourne. I deliver high-end consultancy solutions across the employee life-cycle and represent SHL within the broader HR community, e.g. Presenting and hosting round table events and sharing latest thought leadership across key topics. Additional responsibilities include managing large scale client projects end to end, as well as supporting the sales team in growing the Melbourne business.

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  Ceb, now gartner

  Mar 2012 - Jan 2018

  Managing Consultant in the UK Professional Services team with responsibility for growing revenue in SHL's key Enterprise Accounts and delivering high profile, complex or innovative consulting solutions. Also responsible for managing and mentoring consultants across the UK&I business.Key Skills / Areas of Expertise:- Talent Mobility - including talent management, succession planning and talent audit. Scoping, designing and delivering solutions to help organisations identify, develop and retain top talent- Executive Assessment & Development - deisgning and delivering Executive level assessment and development interventions for leading Global brands- Providing expertise and Best Practice advice on methods for Talent Acquisition (including volume, Graduate and Professional level roles)- Commercial acumen - scoping complex consultancy solutions - People Management and mentoring- Developing Thought Leadership in the field of objective assessment- Examples of key clients include: Vodafone, Lloyds Banking Group, HSBC, The Cabinet Office, Randstad, John Lewis Partnership, BT, DHL, Intercontinental Hotels Group Show less

  • Director, Talent Solutions, UK&I Professional Services

    Jan 2016 - Jan 2018

  • Principal Consultant

    Feb 2015 - Dec 2015

  • Managing Consultant, Solutions Consulting

    Mar 2012 - Feb 2015
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  Shl

  Jan 2018 - Jan 2024

  • Senior Director, European Professional Services

    Sept 2020 - Jan 2024

  • Managing Director, UK&I

    Dec 2018 - Sept 2020

  • Consulting Director

    Jan 2018 - Dec 2018
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  Self-employed

  Jan 2024 - Mar 2024

  Author, speaker & executive advisor
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  Make it human

  Mar 2024 - now

  Founder, director & author