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Theodore Paul

Theodore paul

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location of Theodore PaulChennai, Tamil Nadu, India
Phone number of Theodore Paul+91 xxxx xxxxx
Followers of Theodore Paul27 followers

  • Timeline

    Current Company
    Jan 2006 - Jan 2011

    Senior Software Engineer

    Tech Mahindra

  • About me

    Entrepreneur

  • Education

    • S.b.o.a, madurai

      -

    • Mepco schlenk engineering college

      2000 - 2004
      Bachelor of engineering (b.e.) electrical and electronics engineering 70

      Activities and Societies: Department sport captain, member of football team, member of cricket team.

    • University of bradford

      2011 - 2012
      Master of business administration (mba) business administration and management, general

      Activities and Societies: Finished course and awaiting certifications.

  • Experience

    • Tech mahindra

      Jan 2006 - Jan 2011
      Senior software engineer

      1. TechM SME (Subject Matter Expert) for DMS support work bench and take care of first level support by supporting customers on installations, configuration questions on all Directory and Messaging project.2. Interact with all vendors to which BT have purchased security products. This includes invoking Tickets for issues on products that BT purchased.3. Overall understanding of Installation and configuration of all products to do a FLS.4. Working as support engineer that was responsible to face the customers through phone and mail.5. To Generate new license requests6. To Generate customer announcements7. Submit suspicious mail (requested by customer) to third party vendors for analysis and update customer8. Download the 3rd party virus engine updates and facilitate the virus engine integration to the product Show less

  • Licenses & Certifications

    • Cfa level 2 candidate

      Cfa institute, usa

    • Csqa (software quality assurance)

      Software certifications