James Ryan

Experience

• 

  Trust Company of New Jersey

  Jan 1999 - Dec 2003

  Branch Manager/Assistant Treasurer

  Responsible and accountable for all functions of an $18M in-store facility scheduling a staff of six to provide optimum customer service over a seven day work week. Developed marketing strategies for aisle sales, PA announcements and cross selling to reach and exceed branch goal. Fixed Rate Annuities were marketed to a heavy Certificate of Deposit clientel.

• 

  Colonial Bank

  Jan 2005 - Jun 2006

  Branch Utility

  Responsible for Personal Banker (CSR) duties, new account opening, safe deposit maintenance, wire transfers. I maintained a cash drawer fo teller relief. Back up for the Teller Supervisor in his absence.

• 

  Guaranty Bank D/B/A Best Bank

  Jan 2006 - Jan 2011

  Assistant Branch Manager

  Trained and coached staff members in the sales process.Coordinated out of the branch "off site" sales events.Monthly audit and security functions. Recruited and mentored two salesassociates who became branch managers.

• 

  Community & Southern Bank

  Oct 2014 - Aug 2015

  RBA III

  Marketing and selling traditional financial services plus MoneyGram services; bill pay, check cashing for non-customers and international money transfers.

• 

  Georgia's Own Credit Union

  Aug 2016 - Aug 2018

  Customer Service Representative
• 

  Atlanta Postal Credit Union

  Aug 2018 - Dec 2018

  Member Services Associate II

  Teller transactions, vault teller, ordering and shipping cash and coin. Reviewing customer/member profiles to suggest additional services. Account opening and closing, loan closings, scanning daily checks and account servicing documents. Branch opening and closing with security codes.