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Venugopal Ari

Venugopal Ari

Systems Engineer

Followers of Venugopal Ari8000 followers
location of Venugopal AriBengaluru, Karnataka, India

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  • Timeline

  • Skills

    Telecommunications
    Sdlc
    Vendor management
    Pre sales
    Oracle
    Data migration
    Business analysis
    Requirements analysis
    Telecommunications billing
    Software project management
    Testing
    Solution architecture
    Crm
    Project delivery
    Bss
    Team management
    Incident management
    Integration
    Business process
    Pmp
    Management
    Project management
    Billing systems
    Service delivery
    Itil certified
    Test planning
    Quality assurance
    Business analytics
    Consulting
    Networking
    Software development life cycle
    Customer relationship management
    Release management
    Managed services
    Product management
    Itil
    Unix
    It service management
    Agile methodologies
    Software development
    Sql
    Operational support
    Stakeholder management
    Consultative selling
    Business continuity planning
    Program management

  • About me

    ICMS Billing System - Enhancement and Production support for Saudi Telecom Company. * Prepare the .... Senior Account Manager at Saudi Telecom Company...

  • Education

    • Campion High School, Trichy, India

      1992 - 1994
      PCMB 8.6/10

    • Kamakoti Vidhyalaya

      1980 - 1992
      ICSE 8/10

    • Bharathidasan University

      1994 - 1998
      B.E Computer Science Distinction

  • Experience

    • Bharat Heavy Electricals Limited

      Jan 2000 - May 2001
      Systems Engineer

      Design, Develop and Support conversion of Payroll System from Mainframes to Oracle 8

    • Amdocs

      May 2001 - Jan 2003
      Senior Software Enginner

      Worked on Billing and Bill Formatter Implementation @ www.sprint.com [USA] and www.vimpelcom.com [Russia]

    • Reliance Communications

      Feb 2003 - Apr 2003
      BSS Team Member

      Worked on Singl.eView Billing Operations

    • Tata Consultancy Services

      May 2003 - Feb 2008
      Asst. Consultant

      Amdocs Consultant @ www.ctm.net [Cable&Wireless Regional]:: Rollout of Amdocs Ensemble :: Production Support and ChangeRequest DevelopmentCSG ICMS Business Analyst @ www.stc.com.saTelecom Expense Management @ Sun MicrosystemsTelecom Billing Consultant @ www.ctm.net:: Technical Pre-Sales, GAP Analysis of Amdocs Ensemble and Comverse KenanFX:: Migration to KenanFX:: Operations Manager of KenanFX Implementation:: Vendor Management - Comverse, IBM, OracleTechnical Pre-Sales Activities @ www.orange.ch and www.dhl.com Show less

    • Wipro

      Feb 2008 - Mar 2009
      Technical Project Manager

      Project Manager for new applications rollout and BSS Operations at www.aircel.co.in [Maxis Company]. Involved in Pan-India Rollout of CRM and EBPP modules.

    • Saudi Business Machines - SBM

      Mar 2009 - Sept 2011
      ICMS Business Analyst

      ICMS Billing System - Enhancement and Production support for Saudi Telecom Company.• Prepare the design specification and perform functional testing of new interface/APIs which interacts with the satellite systems like Siebel CRM, Self-Care Portal, and SMS based activations, etc.

    • Vodafone

      Sept 2011 - Mar 2013
      Application Specialist

      IT - Package Solutions:Amdocs Kenan FX and Jones Cyber ICSS for workforce / Order Management - New Product configuration / Production Support and related Vendor Management for Product bugs.Maintenance of Dev and Test environments, Release Management

    • Capgemini

      Apr 2013 - Dec 2013
      Manager

      Transformation of legacy systems of Verizon

    • Stc

      Feb 2014 - Nov 2016
      Senior Business Analyst / Domain Architect

      ICMS Billing System - Design enhancement and Production support.Prepare Technical Design Specification and perform functional testing of new OmniChannel enabled interfaces/APIs which interacts with the satellite systems like Siebel CRM, Self-Care Portal, and SMS based activations, IVR, Granite, Comptel etc.Design, Upgrades and roll-out of Campaign Management System, Loyalty Points System, Retention System and Dunning processes. Design and Implementation of DDoS.

    • Netcracker Technology

      Dec 2016 - now
      Architect

      Lead Business Analyst / Architect - Product Catalog - CPQ - ICOMS - API Integration, Cloud EnablementNew requirement Analysis, Enhancements, Sprint Scoping and Production SupportTools / Methodology - Enterprise Architect, Micro-Services, Agile, Omnichannel enabled , Product CatalogRelease Manager + Customer / Technical Support Manager - Production Support, Enhancements, Sprint Scoping and DeliveryDevops CI-CD, Jenkins, Agile

  • Licenses & Certifications

    • ITIL

    • CERTIFIED PROFESSIONAL IN SKILLFRONT DESIGN THINKING (CPDT)

      SkillFront
      Dec 2020
      View certificate certificate

    • CERTIFIED ASSOCIATE IN SCRUM FUNDAMENTALS

      SkillFront
      Jan 2021