Tanveer Shoukat

Experience

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  Standard Chartered Bank

  Jan 2004 - Apr 2006

  Finance Specialist

  I started my Career in Union bank as a Relationship Officer. This was very exciting experience for me to get to know the sales industry. My job was to bring the new business to bank and provide customer all the consumer products like Credit cards, Personal Loan, Car financing and Mortgages on properties. Conducted cold calls to prospect business. Presented different loan features to clients to ensure the best product match, successful sales, training and managing personnel. Then after the merger of Union and standard chartered i was promoted as Team leader and had a team of 10 people to train them about the products and make sure to hit the daily and monthly targets. Show less

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  Al-Asif Enterprises

  Jan 2007 - Aug 2007

  Property Consultant

  With the experience in outdoor sale i was able to adjust myself in real estate field. Key responsibilities were to find viable properties, Review sites and provide due diligence research. Determine the value and risks involved with each acquisition. Maximize corporate profitability by skillfully negotiating contracts, analyzing balance sheets, and controlling expenses. Hire and direct various third-party contractors and engineers to ensure structural integrity of properties. Continually work with tenants to strengthen business relationships and ensure complete lessee satisfaction. I was able to achieve on of the highest revenue of Rs.2.5 million in the first two months. Show less

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  ABN AMRO Bank N.V.

  Feb 2008 - Jun 2009

  Personal Banking Consultant

  This was very exciting experience for me to get to know the sales industry. My job was to bring the new business to bank and provide customer all the consumer products e.g Credit cards, Personal Loan, Car financing and Mortgages on properties. Conducted cold calls to prospect business. Presented different loan features to clients to ensure the best product match, successful sales, training and managing personnel.

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  Earth Factor

  Jul 2009 - Apr 2011

  Customer Service Specialist

  Earth Factor was one of the best Customer services provider in the Telemarketing industry who was working different national and multinational companies. Like British High Commission, Ufone and Zong. My Job was to provide assistance regarding UK Visas and to help them to out to resolve and provide an effective solution. Also to guide them about the documentation and provide information about the interview dates and guide them about the new rules and regulations. People handling was one of the big challenge as you have to handle different kind of people who can be quite irritated sometime as if they are not entertained properly at the visa center or wanted to have early dates. Throughout the time in earth factor i was able to maintain 100% of the Quality and was awarded the best Customer service representative of the month. Show less

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  Touchstone Communications

  Jun 2011 - Feb 2016

  Senior Sales Account Executive

  Hired as a CSR in Touchstone the most reputable and leading BPO facility in Pakistan.. In telemarketing worked on various USA based campaigns like (Home Security, Dish, Mortgages and loans) Furthermore elevated as Assistant Manager and Key responsibilities were management of 35 people team, Coaching and Training them, direct functions of involving customer contract, Customer services, after sales follow-up, Rapport building, billing and accounting, Client Handling. Manage and coordinate action planed for daily operations, establish work priorities and ensure customer inquiries are handling effectively& professionally while meeting the daily goals. More importantly worked for business development to bring new business to the company including Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services. Show less

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  S&P Global Market Intelligence

  Nov 2016 - May 2019

  Content Analyst

  It was an amazing journey in one of the best organization in Pakistan. I enjoyed every bit of my time spent and had an opportunity to learn a lot from the management and my peers.

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  Motive

  May 2019 - Sept 2024

  Product Specialist