Lingeswaran Radhakrishnan

Experience

• 

  Tata Consultancy Services

  Dec 2007 - Jul 2014

  I.T Analyst

  During my tenure with TCS, I worked for multiple projects with clients like Nortel, Alcatel-Lucent, Ericsson and British Airways. Through these engagements, I gained exposure to technologies including Big Data (Hadoop ecosystems and Cassandra), Core Java, UNIX and Shell scripting.

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  Syntel

  Aug 2014 - Oct 2015

  Technical Specialist - Big Data

  Primarily engaged with BigData/Hadoop related development assignments. Responsibilities includes core Big Data (Apache Hadoop) development, technical consultation, proposal presentation, conducting POC's for various clients and involvement in different phases of development Project.

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  Cloudera

  Nov 2015 - May 2022

  - Holistic coordination between the customer and other Cloudera organizations across the full HDP/CDH/CDP deployment lifecycle. This involves daily interaction with the Enterprisecustomers to triage, investigate, troubleshoot and resolve issues that arise in the production Hadoop clusters and Data science environments.- Technical consultation for optimising the Hadoop platform and reviewing overall architecture including hardware, data sources and analytical jobs for strategic customers- Identify requirements for additional focused services engagements- Investigating and discussing on the trends related to product issues that affects Enterprise customers and offer advisory services to the product engineering team- Sync up with Sales Engineers and Solution Architects on the findings to address product issues, recommend customer related customization as required.- Direct customer feature requests to product management and Cloudera engineering- Developing tools to automate frequently performed technical activities like log analysis to improve efficiency in troubleshooting.- Fast-track escalations, identify trends, and develop action plans to mitigate/avoid issues Show less

  • Staff Premier Support Engineer

    Apr 2022 - May 2022

  • Staff Customer Operations Engineer

    Oct 2020 - Apr 2022

  • Staff customer operations engineer

    Jun 2018 - Sept 2020

  • Customer Operations Engineer

    Nov 2015 - May 2018
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  Databricks

  May 2022 - now

  Backline Technical Solutions Engineer

  Engaged with offering solution and technical support services to widely complex AI & ML problems in and around Databricks Spark based products. Major technologies I touch base on a daily basis involve Apache Spark, Apache Delta, Apache Parquet, Machine Learning and more