Mohammad A Yousefi

Mohammad A Yousefi

IT Support Specialist

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location of Mohammad A YousefiDubai, United Arab Emirates

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  • Timeline

  • About me

    System Administrator at Hassani Group of Companies

  • Education

    • Safahan university

      2007 - 2010
      Bachelor's degree Computer Software Engineering
    • Azad University Of Larestan

      2003 - 2005
      Association Computer Software Engineering
  • Experience

    • Self employed

      Jul 2010 - Feb 2012
      IT Support Specialist

      * Customer Support* IT Trainer* server, Desktop and Software installation and after sales Support

    • Hassani Group Of Companies

      Mar 2012 - Feb 2016
      IT Support Specialist

      • Managed the new & existing Servers, Switches, Router, WLAN• Administrating Firewall (Dell Sonic wall, Fortinet), End-point Security (Mcafee EPO , Symantec ), Security Risk assessment• supervise and monitor the data center include VMware virtual environment , SAN storage device, UPS, Backups scheduled and disaster recovery plan• Successfully complete email migration From IBM Notes Server to Office 365 for 165 users • Successfully resolved over 1250 tickets through Telephone, Remote, Email, or in person.• Successfully establish IT Monitoring system (Nagios OpsView Linux-based) and monitor Servers, switches, virtual environments, IP camera and core business applications• Successfully establish Manage Engine IT desktop Central and Help-desk ticketing system • Installed and configured over 300 computer hardware, software, network devices, systems, printers, scanners and IP-phone• Support Back-end and Front-end of Business applications include : Real-state management, WMS, Payroll and ERP Show less

    • Dhofar Fisheries & Food Industries Company

      Mar 2016 - Jun 2022
      IT Infrastructure in -Charge

      - Managing whole company IT infrastructure and undertake all technical works concurrently. - Reporting to Group IT Director and General Manager- Deal with suppliers, vendors and AMC contract 3rd parties, external and internal IT Auditors. - Technical support of desktop users and ERP users - Member of ERP establishment team and employees trainer - Design & Administrating and expand IT Networks, getaway firewall and end-point security- Manage Servers and business applications - Configure and administrate VMware Virtual environment, Office 365, exchange server- Install and maintain of integrated CCTV system- Administrate and technical support of Telephony System- Develop and administrating Company Website, managing internet domains ,Emails and domain DNS- Install GPS plotter, AIS and VHF Radio For Vessels ans ships Show less

    • Hassani Group Of Companies

      Jun 2022 - Dec 2023
      System Administrator

      I administrate VMware Vsphere , Nutanix and their hosts and VMs and monitor their health.• I supervise DNS, DHCP and File server of 500 active users.• I Manage Network Storage (SAN, NAS) and backup storage.• I supervised Office 365 with 500 mailboxes and users, Microsoft Entra, Microsoft Defender for O365and Email security.• I secured IT infrastructure by implementing security measures, patch management monitoringFirewall reports, McAfee EPO , office 365 security logs , hardware logs, using vulnerability scanningtools on daily bases and take necessary actions on any vulnerability.• I created backup policies and schedules for Servers, applications, user's data and ensured all the jobsare backing-up smoothly as per the plan.• Swapping out vendor of enterprise network with least downtime is a challenge; I did it with closecooperation with my team members and vendor• I have great experience on 1st and 2nd Level support of Document managing System and VAN salessystem.• Being member of ERP Implementation team in a Group of Companies, train end-users and dotroubleshooting, has brought me diverse and valuable experiences.• Responsible for Active Directory, Domain Controllers and gained deep and valuable experiences onActive Directory and domain infrastructure include ((AD users, Group policy, DFS, ADSI, DCReplication, Domain DNS ). Show less

  • Licenses & Certifications

    • Certified in Cybersecurity (CC)

      ISC2
      Nov 2024
    • VMware Certified Professional - Data Center Virtualization 2021

      VMware
      Dec 2021
      View certificate certificate
    • Azure Fundamentals

      Simplilearn
      Mar 2022
    • VMware vSphere 6.7 Foundations

      VMware
      Aug 2020
      View certificate certificate