Mohammad A Yousefi

Experience

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  Self employed

  Jul 2010 - Feb 2012

  IT Support Specialist

  * Customer Support* IT Trainer* server, Desktop and Software installation and after sales Support

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  Hassani Group Of Companies

  Mar 2012 - Feb 2016

  IT Support Specialist

  • Managed the new & existing Servers, Switches, Router, WLAN• Administrating Firewall (Dell Sonic wall, Fortinet), End-point Security (Mcafee EPO , Symantec ), Security Risk assessment• supervise and monitor the data center include VMware virtual environment , SAN storage device, UPS, Backups scheduled and disaster recovery plan• Successfully complete email migration From IBM Notes Server to Office 365 for 165 users • Successfully resolved over 1250 tickets through Telephone, Remote, Email, or in person.• Successfully establish IT Monitoring system (Nagios OpsView Linux-based) and monitor Servers, switches, virtual environments, IP camera and core business applications• Successfully establish Manage Engine IT desktop Central and Help-desk ticketing system • Installed and configured over 300 computer hardware, software, network devices, systems, printers, scanners and IP-phone• Support Back-end and Front-end of Business applications include : Real-state management, WMS, Payroll and ERP Show less

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  Dhofar Fisheries & Food Industries Company

  Mar 2016 - Jun 2022

  IT Infrastructure in -Charge

  - Managing whole company IT infrastructure and undertake all technical works concurrently. - Reporting to Group IT Director and General Manager- Deal with suppliers, vendors and AMC contract 3rd parties, external and internal IT Auditors. - Technical support of desktop users and ERP users - Member of ERP establishment team and employees trainer - Design & Administrating and expand IT Networks, getaway firewall and end-point security- Manage Servers and business applications - Configure and administrate VMware Virtual environment, Office 365, exchange server- Install and maintain of integrated CCTV system- Administrate and technical support of Telephony System- Develop and administrating Company Website, managing internet domains ,Emails and domain DNS- Install GPS plotter, AIS and VHF Radio For Vessels ans ships Show less

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  Hassani Group Of Companies

  Jun 2022 - Dec 2023

  System Administrator

  I administrate VMware Vsphere , Nutanix and their hosts and VMs and monitor their health.• I supervise DNS, DHCP and File server of 500 active users.• I Manage Network Storage (SAN, NAS) and backup storage.• I supervised Office 365 with 500 mailboxes and users, Microsoft Entra, Microsoft Defender for O365and Email security.• I secured IT infrastructure by implementing security measures, patch management monitoringFirewall reports, McAfee EPO , office 365 security logs , hardware logs, using vulnerability scanningtools on daily bases and take necessary actions on any vulnerability.• I created backup policies and schedules for Servers, applications, user's data and ensured all the jobsare backing-up smoothly as per the plan.• Swapping out vendor of enterprise network with least downtime is a challenge; I did it with closecooperation with my team members and vendor• I have great experience on 1st and 2nd Level support of Document managing System and VAN salessystem.• Being member of ERP Implementation team in a Group of Companies, train end-users and dotroubleshooting, has brought me diverse and valuable experiences.• Responsible for Active Directory, Domain Controllers and gained deep and valuable experiences onActive Directory and domain infrastructure include ((AD users, Group policy, DFS, ADSI, DCReplication, Domain DNS ). Show less