Giselle Kieweg

Experience

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  Starbucks

  Aug 2019 - Nov 2023

  Trainer & Barista

  - Trained and mentored new hires in high-pressure environments, ensuring onboarding, quality service, and employee development- Managed time-sensitive tasks, delegated responsibilities during downtime, and maintained high productivity levels, ensuring operational efficiency- Delivered exceptional customer service while adhering to safety and quality standards in a fast-paced setting

• 

  Renew Logic

  Apr 2023 - Jun 2023

  Ecommerce Specialist

  - Analyzed market demand to optimize product selection and drive sales growth while enhancing customer engagement - Managed product layout and inventory and streamlined operations to improve overall customer experience- Enhanced team productivity by 400% through effective project management by optimizing workflow and communication

• 

  Alameda County Behavioral Health Department

  Jun 2023 - Aug 2023

  Summer Intern

  - Utilized RStudio for statistical analysis to translate data insights into actionable conclusions to inform project strategists- Collaborated with multidisciplinary teams to develop and implement mental health frameworks, contributing to client presentations- Assisted in training strategy development and organized outreach initiatives while ensuring alignment with team goals

• 

  Crisis Text Line

  Jun 2023 - Dec 2024

  Crisis Counselor

  - Implement crisis management techniques to de-escalate situations and promote safety- Provide crisis intervention and emotional support to individuals in distress- Completed training in crisis intervention, suicide prevention, and de-escalation strategies

• 

  Autism Center of Northern California

  Jun 2023 - Aug 2023

  Summer Intern

  - Utilize RStudio to conduct statistical analysis on research data to formulate research findings and conclusions - Organize and manage data from patient files while keeping confidentiality - Provide attentive care and support for young children undergoing diagnostic testing

• 

  Motorsport Wishes

  Nov 2024 - now

  Marketing Specialist

  - Spearheaded the planning and execution of marketing campaigns, utilizing CRM systems to improve customer engagement and brand awareness- Designed promotional materials for various projects and collaborated with cross-functional teams for cohesive branding- Managed event logistics and oversaw production timelines to ensure high quality standards for timely material delivery