Brandi Smith

Experience

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  Oklahoma Police Department

  Feb 1990 - Dec 1997

  Law Enforcement & Investigator

  Police Officer serving as a lead investigator in undercover investigations. Providing a vital role in protecting vulnerable individuals, dismantling criminal networks, and upholding the principles of justice within the criminal justice system. This involves working closely with other law enforcement agencies, intelligence gathering, surveillance, and utilizing various investigation techniques to uncover criminal networks and gather actionable information within the boundaries of the law.

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  Airforce Academy

  Jan 1997 - Jan 2003

  Behavioral Health Program Director

  Develop, Market and Implement programs for fund raising and non profit organization. Public relations to increase revenue to continue programs with donations.

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  Odyssey Healthcare Inc

  Jan 2003 - Aug 2014

  Hospice Account Executive

  • Educate patients and staff about healthcare services.• Experienced skills in multiple areas of pediatric and adult care.• Accelerated expansion projects by guiding contracts into place and assisting in getting them initiated and executed in a timely manner.• Admission process, Pre-Approval and verify benefits for services for patients.• Hospital Discharges, Short & Long Term placement contracts.• Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives. Show less

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  Benefit Home Health

  May 2014 - Dec 2017

  Area Director of Business Development

  • Developing and executing marketing programs that build client base and encourages clients' retention with hospitals, skilled facilities, assisted living and outpatient care centers. • Designing, posting, and editing all brochures, flyers and marketing materials.• Plan specialty programs that build and improve relationships between healthcare providers and patients.• Pre-Approve and complete admissions to verify benefits for services for patients.• Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients. • Established more than 30 new accounts, earning a combined profit of over $2M.• Streamlined operational efficiencies by developing customer service protocols and standards.• Managed 10 individuals while leading the startup of a defined sales region. Show less

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  The Resource Exchange

  Mar 2018 - Feb 2019

  Senior Billing Specialist

  • Liaised with patients, insurance companies and billing office personnel.• Scheduled patients in Mediskid system and updated all pertinent details related to insurance, payments and personal or confidential information.• Communicated extensively with patients to provide assistance, support and instructions. • Analyzes account balances and financial information on a monthly basis and reports on the details for unpaid or denied claims. • Contacts families and other agency staff for additional insurance or benefit information. • Responds to requests from insurance companies, as needed in the payment resolution process. Show less

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  HEALTHCENTER, THE

  Feb 2019 - Mar 2022

  Practice Associate

  Acts as a resource for Clinic office staff. Assists leadership in coordination of office staff as requested. Works with leadership regarding implementation of clinic policies and procedures. Serves as a patient advocate, ensuring that their needs and concerns are addressed in a professional and compassionate manner. Responsible for various administrative tasks which may include filing (including electronic), copying, mailing and/or faxing of medical records, preparing patient charts for visits, and appointment reminder calls and scheduling medical procedures, as well as monitoring call backs to ensure timely follow-up. Show less

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  Alamon, Inc

  Mar 2022 - now

  Senior Human Resources Recruiter

  I have a strong understanding and deep knowledge of recruitment best practices, changing employment laws and regulations. I am responsible for developing and implementing effective recruitment strategies. Conducting candidate sourcing and screening. Collaborating with hiring managers of multiple divisions. Managing the interview and selection process. Extending job offers and negotiating terms. Maintaining recruitment metrics and reporting.