
Danielle Bernock
Billing, Call Center & Tracing

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About me
Speaker | Coach | Delivering Ah-ha moments | Helping driven business professionals take ownership of their wellness | Trauma-Informed | Love-Centric | Faith Based | Founder & CEO 4F Media | 5x Author
Education

Arizona School of Real Estate & Business
2008 - 2008Real Estate Sales License Real EstateObtained Arizona Real Estate sales license & rehabbed a house in Phoenix.

Macomb Community College
-Graphic Commercial Art / Photography specialty
Experience

Central Transport
Sept 2003 - Jan 2007Billing, Call Center & TracingI began in the Billing Department doing data entry of billing information for payment of shipments. I moved to the Call Center / Tracing Department where I did phone, computer and paperwork. Specifically to receive phone calls from customers to schedule or "locate" their freight shipment, diffuse tense or problematic situations & forward specific calls to the appropriate personnel. Additional duties were data entry and follow up of each shipment, auditing entries, further data entry, phone calls and some customer service. Show less

Packaging Specialist Inc
Mar 2007 - Dec 2007Customer Service RepresentativeComputer & paperwork with some phone work. I facilitated orders for customers and the subsequent work orders for manufacturing. I handled quotes for new projects & was required to maintain proper inventory of raw goods to produce the end products. Various types of filing, cooperation with sales personnel & customer contact required.

Michael Anthony Properties LLC
Jan 2008 - Jan 2018Managing MemberPurchase real estate, rehab & sell or rent out.

Limelight Networks
Jul 2008 - Sept 2011Billing Coordinator / Billing AdministratorInitially a 6 day temp job on a team of 12 assisting the billing department in the validation of their hard copy file contracts for their system conversion from MAS to Oracle. I developed this into administrative support for the finance department, eventually earning the full time position of Billing Coordinator. With my comprehensive team support I developed the position into Billing Administrator. I learned & mastered many responsibilities. I became the main contact for customer care & the sole facilitator of the cancellation process in the billing department. I developed additional expertise in research, verifying, validating & processing of customer credits, legal name changes of the company names of customers & assisting with quarterly auditing. With this process I saved the company thousands of dollars. One occasion saved the company from over paying $7000 on a customer credit. Another investigation saved the company in excess of $30,000 in overpayment on a customer credit. The sorting, sending & tracking of both domestic & foreign customer invoices (hard copy & electronic) was my individual responsibility. Being the primary customer contact I communicated with both customers and other departments internationally. As requested by my boss, the job description posted for my replacement was written by me. I was sad to leave - I loved this job! Show less

Self Employed Personal Manager & Administrator
Feb 2012 - Feb 2017Chief Facilitator / CommunicatorI managed the care for my mother in law until her death and assisted the POA with the closure of her estate. She had severe health issues & Alzheimer's. 24hr care was required. I researched 24hr care agencies, facilitated their employment (interviewing, hiring, firing, paying), repeating the process after each hospital stay. I administrated & supervised the home care companies (nurse, physical therapy, occupational therapy, social worker) after each hospital stay. I worked with 2 home companies & a rehab facility. I scheduled & escorted her to every doctor appointment. This was a full-time position.When Assisted Living became necessary, I researched available facilities, evaluated cost vs services, & their “personality”. I scheduled tours & escorted Ann to choose her new home. After the decision was made I implemented the details with the Assisted Living facility (paperwork, signatures, monies, evaluation meetings, moving details). I moved her into her new home @ Sunrise Assisted Living. I oversaw the distribution of the contents of her home to the proper family members. With the family's approval, I donated & sold the remainder of her things. Once the home was empty I renovated it for sale. Once completed the home closed in 35 days. While she lived at Sunrise (5/2012-10/2015) I managed her medical care: scheduling of & escorting to doctor appointments, overseeing medication, medical insurance, hospital runs, surgery, rehab & all needed communication. I was her ears & voice. 10/2015 She required professional memory care. I researched the options available, did tours & communicated to the family. She was moved to Rose Senior Living Memory Care Facility where I oversaw her care there & remained the primary point of contact. In November she entered Hospice. I made all the arrangements necessary, continued to oversee her care & be the primary point of contact.January 28, 2017, she died. All necessary legal calls completed by 2/3/2017 my job is completed. Show less

REFRESH! Custom Painting LLC
Jan 2013 - nowFounderREFRESH Custom Painting is the parent company of 4F Media. The interior painting and custom design painting that I do, I do BY REFERENCE ONLY. For more information:refreshpaint@mail.comhttps://www.facebook.com/pages/Refresh-Custom-Painting-LLC

4F Media
Mar 2014 - nowFounder & CEOLIFTING OTHERS WITH LOVE - Because WHO you are, and HOW you are matters!Through 4F Media I became an international, award-winning independent author, public speaker, trauma-informed faith-based self-love coach, and former host of Victorious Souls Podcast. For years I have been helping individuals and organizations EMERGE with clear vision of their value, TAKE ownership of their choices, and CHART a path to their purpose, becoming Victorious Souls who Embrace The Change from survive to thrive through the power of the love of God.I initially founded 4F Media to publish my first book with the opportunity to expand. Through 4F Media I published Emerging With Wings: A True Story of Lies, Pain, And The LOVE that Heals, A Bird Named Payn, Love’s Manifesto, Because You Matter: How to Take Ownership of Your Life so You Can Really Live, and Taco 'Bout Your Value: Fun To Feed Your Self-Esteem. I've also written for 2 anthologies, and been published on Minds Journal, Thought Catalog, Thrive Global, Possibility Change Org, Crosswalk.com, Two Drops of Ink, Dear Blogger, Beautifully Broken, PS I Love You, Christianity.com, The Ascent, Rosary and RedSox, Frank McKinley Author, Startups Venture Capital, Publishous, Writer MomHow can I lift you? Send me a message.Website: daniellebernock.com Grab my FREE Audiobook - http://bit.ly/2tkMMXpLOVEDFacebook author page: https://www.facebook.com/daniellebernock/ Show less

SOUL WORTHY
Dec 2018 - Apr 2019Store OwnerSOUL WORTHY is CLOSED. It was an online store addressing the epidemic of low self-esteem by carrying gifts to remind people of their value and worth. Store tagline - You Are Worthy: Gifts to remind you of this truth #SOULWORTHY

C-Suite For Christ
Jan 2024 - nowMember, Speakers BureauFor far too long science, faith, and the workplace have been opposed to one another. I have been working on breaking down those barriers for years with my company 4F Media.As a Member of the C-Suite for Christ Speakers Bureau I use my experience and God-given talents to inspire, motivate, and empower Christian business executives from all over the world to thrive in life. This means overcoming adversity, living boldly and authentically in their gifts and callings in Christ to embrace their God-given greatness.Want to book me for your next event? You can DM me here on LinkedIn or email me at dani@daniellebernock.com To learn more about the C-Suite for Christ ministry, please visit: https://csuiteforchrist.com/ Show less
Licenses & Certifications
- View certificate

UNHACKABLE Certified Coach, Speaker, and Trainer
Unhackable Certified CoachesOct 2020
Volunteer Experience
Community Volunteer
Issued by Habitat for Humanity International
Associated with Danielle BernockGuest Speaker
Issued by Grace Centers of Hope
Associated with Danielle BernockVolunteer Construction
Issued by Macomb County Habitat for Humanity on Sept 2006
Associated with Danielle BernockVolunteer
Issued by Habitat for Humanity Central Arizona on Aug 2009
Associated with Danielle Bernock
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