Amrutha Raj

Experience

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  Informap Technology Center

  Mar 2013 - Jan 2014

  Data Entry Operator and Telemarketing

  • Organize and compile data for entry into the database.• Collect additional information for incomplete data and ensure its accuracy.• Update the database with information from source documents as per prescribed guidelines.• Maintain documentation using an electronic management system.• Ensure that data entry follows data integrity and security policies.• Conduct outbound telemarketing to gather new information to add to the database.

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  Al Manarah Ship Services LLC

  Mar 2014 - Oct 2017

  Operations Assistant

  • Direct daily team operations, providing guidance and direction to ensure timely completion of tasks.• Managed a team of four members to deliver efficient services.• Communicate operating policies and issues as necessary to the team.• Collaborate with cross-functional business teams to build positive partnerships.• Coordinate with finance and service departments to ensure complete and accurate invoicing.• Review billing against contractual information for accuracy.• Accurately record daily transaction activity in company software.• Prioritize and manage multiple demands effectively.• Provide regular business updates to stakeholders.• Communicate with vendors and third parties to ensure proper process functionality.• Develop strategic relationships with customers to enhance service offerings.• Respond to internal and external inquiries via email and phone.• Implement upselling of business services.• Perform general office duties, including data entry and clerical support.• Use data to build and maintain reports to support business decision-making.• Prepare management reports on invoices and forecasts.• Obtain feedback from clients after service execution to ensure satisfaction and increase opportunities for future work. Show less

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  Ascii Group, LLC

  Sept 2021 - May 2022

  Human Resources Executive

  • Successfully manage the onboarding process of IT personnel for leading IT firms with a focus on due diligence and confidentiality when handling sensitive documents.• Promptly collect all necessary candidate documents and perform background checks based on client requirements while maintaining regular follow-up on progress.• Collaborate with clients to negotiate changes to Master Service Agreements (MSA) and ensure a smooth onboarding process, including new hire orientation, paperwork processing, and I-9 and E-Verify completion for W2 employees within three days of joining.• Adhere to compliance policies when collecting and uploading candidate documents to the client portal.• Coordinate with the company's attorney for H1 visa applications and discuss specifics for each candidate. Show less

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  PROLIM Corporation

  May 2022 - Dec 2022

  Human Resources Coordinator / Recruiter

  • Manage HR processes including new hires, terminations, pay changes, data entry, HRIS system review and electronic approvals.• Provide accurate resolutions to employee inquiries by referencing HR FAQs, handbooks, and reference materials.• Provide HR support to associates concerning policies, procedures, and processes.• Serve as the first point of contact for employees and consultants, providing resolution, escalation, or re-routing as needed.• Utilize HR CRM to document employee feedback and responses to improve employee satisfaction.• Audit payroll for accuracy and obtain approvals where necessary.• Resolve HR issues faced by employees to prevent escalation. Show less

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  ThinkDigits Inc.

  Jun 2023 - now

  Human Resources Generalist