Muhammad Adib Aiman Mohd Nardin

Experience

• 

  AFJets Sdn Bhd

  Apr 2017 - Oct 2017

  Technical Service Engineering Intern

  Accomplishments include: 1. Developed approved maintenance programme and reviewed aircraft records since birth for Socata TBM 700. 2. Reviewed and interpreted approved maintenance documents under supervision of the head of technical service engineer. 3. Scheduled >5 maintenance works per month, resulting in increased maintenance work efficiency in terms of manpower usage cost and spare ordering cost.

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  Airbus Helicopters

  Dec 2017 - Jan 2021

  Accomplishments include: 1. Managed and liaised with local & regional customers (within the South East Asia region) for local maintenance, repair & overhaul (MRO) projects, regional out of base deployment projects, and regional new aircraft delivery projects. 2. Maintained and fostered relationships with existing customers locally & regionally by managing customer's expectations and delivering exceptional customer service. 3. Led and collaborated with cross-functional departments locally & regionally consisting of logistics & supply chain, maintenance engineers, customer support managers, planners, airworthiness managers and quality assurance & coordinate with local vendors.4. Forecasted local & regional maintenance activities and deliver MRO projects in accordance with contractual agreements with customers. 5. Negotiated with local & regional customers, cross-functional departments and local vendors, deliver projects within the allocated budget and time frame without compromising the quality and maintain >15% profit margin for each projects.6. Liaised closely with the S&S team to develop an optimized and profitable balance sheet for all MRO projects. Show less

  • Customer Service Support Manager & Program and Planning Associate

    Aug 2019 - Jan 2021

  • Aircraft Maintenance Planning Executive

    Dec 2017 - Jul 2019
• 

  Asia Digital Engineering (ADE)

  Feb 2021 - now

  1. Developed and executed integrated B2B marketing strategies, increasing brand visibility and lead generation across key markets.2. Managed multi-channel demand generation campaigns, leading to a 100% growth in pipeline opportunities.3. Led CRM and email marketing automation efforts, improving customer engagement by 20% through personalized lead nurturing workflows.4. Designed high-impact ABM strategies that strengthened relationships with key enterprise clients and increased win rates by 20%.5. Implemented B2B marketing analytics frameworks, tracking MQL to SQL conversions and optimizing sales alignment for better marketing-influenced revenue. Show less

  • Marketing Manager

    Apr 2023 - now

  • Business Development & Marketing Manager

    May 2022 - Apr 2023

  • Digital Strategy Manager (Digital Learning)

    Feb 2021 - May 2022