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Stephen Palm

Stephen Palm

Followers of Stephen Palm216 followers
location of Stephen PalmSouth Australia, Australia

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  • Timeline

  • About me

    Business Support Officer at Liberty GFG

  • Education

    • University of South Australia

      1993 - 1997
      Associate Diploma in Industrical Electronics Electrical and Electronics Engineering

    • TAFE SA

      1992 - 1995
      Electrical Trade Certificate Electrician

  • Experience

    • BHP Billiton

      Jan 1992 - Jun 2000

      • Desktop Support Analyst

        Sept 1995 - Jun 2000

      • Electrician

        Jan 1992 - Aug 1995

    • CSC

      Jul 2000 - Sept 2013

      • Senior Desktop Support Technician

        Apr 2008 - Sept 2013

      • Desktop Support Technician

        Jul 2000 - Mar 2008

    • Arrium

      Oct 2013 - Sept 2017
      Senior Field Service Support Technician

      The field service role is responsible for providing in the field support of the hardware, SOE and standard software used by the business. Field Services Techs require good problem solving skills and though knowledge of the desktop environment. Field Service Tech plays an important role within the business ensuring that ICT Hardware is functioning to optimal standards for the business. This may require support beyond normal business hours using the on-call policy and procedures.

    • GFG Alliance

      Sept 2017 - Jan 2023
      Senior Field Service Support Technician

      The field service role is responsible for providing in the field support of the hardware, SOE and standard software used by the business. Field Services Techs require good problem solving skills and though knowledge of the desktop environment. Field Service Tech plays an important role within the business ensuring that ICT Hardware is functioning to optimal standards for the business. This may require support beyond normal business hours using the on-call policy and procedures.

    • Liberty - Australia

      Jan 2023 - now
      Business Support Officer

      Monitoring, supporting, and optimising all server and associated operating systems, as well as assisting with integration and performance across broad cloud-based services.

  • Licenses & Certifications

    • White Card Construction

      General Construction Induction to work in the construction industry