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Clare Gauld (was Oldman)

Clare Gauld (was Oldman)

It Service Desk Analyst

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location of Clare Gauld (was Oldman)Reydon, England, United Kingdom

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  • Timeline

  • About me

    Programme Manager at Arden & Gem CSU

  • Education

    • Lowestoft College

      1993 - 1996
      Business Administration Business Administration and Management, General

  • Experience

    • NHS Great Yarmouth and Waveney

      Jan 2009 - Jan 2013
      It Service Desk Analyst

    • NEL

      Jan 2013 - Apr 2022

      • Technical Service Delivery Manager

        Jan 2021 - Apr 2022

      • IT Service Desk Team Leader

        Dec 2015 - Jan 2021

      • IT Service Desk Support

        Jan 2013 - Dec 2015

    • NHS Arden & GEM CSU

      Apr 2022 - now

      • Programme Manager

        Sept 2022 - now

      • Technical Services Delivery Manager

        Apr 2022 - Sept 2022

  • Licenses & Certifications

    • ITIL Foundation Level

      AXELOS

    • PRINCE2 Practitioner 2023

      PeopleCert
      Nov 2023

    • Systmone PCS module

      TPP
      Feb 2018

    • Systmone Core

      TPP
      Mar 2018

    • Level 3 leadership and management

      The Institute of Leadership & Management

    • PRINCE2® Foundation Certification Training

      PeopleCert
      Nov 2023

    • SystmOne Prison module

      TPP
      Feb 2018