Caleb Mingle

Experience

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  Agricultural Development Bank Limited

  Jul 2018 - Sept 2018

  Information Technology Support Specialist

  I conducted thorough inventory management of newly purchased IT gadgets and equipment, ensuring accurate records and efficient allocation of resources.I provided valuable assistance for technology-related matters. I was the go-to person for addressing computer and software inquiries and concerns from colleagues across various departments. Additionally, when faced with challenges beyond my capabilities, I promptly reported them to my supervisor for further support.I was responsible for the installation and thorough testing of software applications for new staff members. This involved not only ensuring that the software was compatible and functional but also making sure it seamlessly integrated with the existing systems. Show less

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  Agricultural Development Bank Limited

  Sept 2021 - Nov 2021

  Junior System Administrator

  I collaborated with senior systems administrator to troubleshoot network issues, proactively preventing system downtime and ensuring continuous operationsI performed daily checks to ensure all workstations were operational and functioning optimally before the start of work hours.I conducted routine maintenance on counting machines and system units by removing dust buildup to improve system performance and prevent hardware failure.

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  Kolatcon Limited

  Jan 2023 - Jul 2023

  Information Technology Support Specialist

  I helped employees with printer problems, such as paper jams, connectivity issues, and print quality concerns. I ensured that printers were in working order to support their daily tasks.I offered quick and efficient solutions to any IT-related issues that team members facedI was the go-to person when there were network problems. I resolved issues like slow internet and connectivity problems to keep the team connected and productive.I ensured that all software applications on company computers were up to date. Show less