Brandon Le

Experience

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  Lee's Sandwiches

  Mar 2008 - Apr 2009

  Cashier
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  The Home Depot

  Mar 2010 - Jun 2012

  Cashier
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  Sharecare Provider Solutions

  Aug 2014 - Jul 2015

  Release Of Information Specialist

  Maintained a high level of confidentiality concerning patient records. Knowledge of HIPAA is desiredMaintained telephone contact with clients on the accurate and timely advancement of their medical informationPerformed quality checks on all work to assure the accuracy of the release, confidentiality, and proper invoicingRetrieved the required chart records for patients accessing care. This contains patient logs, dictations, and progress notes for the provider and nurse, discharge summariesProposal was finalized in the application for follow-up & payment process according to company policy Show less

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  Diversified medical records services

  Aug 2015 - Jan 2016

  R.O.I Specialist

  Worked closely with internal/external consumers to address their health information management needs as it relates to the release of PHI through paper & electronic mediaReceived incoming inquiries, including mail opening, telephone inquiries, and fax inquiries, based on the needs of the patientsChecked for accuracy, consistency, and compliance with the regulationsAnalyzed and Assembled charts assuring that the correct patient information is in the chartEnforced policies and procedures and attained optimum standards for customer service, quality, and productivity Protected the safety of medical data to ensure confidentiality Collected insurance copays, deductibles, and deposits at the time of appointment of the patient Show less

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  T-Mobile

  Jul 2016 - Jul 2017

  Sales Representative

  Interacted with approximately 30 customers dailyMaintained monthly sales expectations and targets by continuously adjusting to changes in promotions, regulations, prices, changes in the market, and the fine-tuning of sales pitches and proceduresBuilt new accounts, updates, and add-ons, Follow - up with consumers to ensure satisfactionMaintained information of current sales promotions, payment, and trading procedures, and protection activitiesEstablished strategies and key action items that helped to increase the company's client base and reach full profitability and development in accordance with the company's mission and valuesRecognizing, conveying, encouraging, and marketing goods and the importance of the operationProvided assistance to new team members on basic customer service techniques, procedures, sales strategies to tackle the oppositionKept management is notified by submitting activity and performance reports, such as weekly work plans Show less

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  REGENERATIVE MEDICAL GROUP

  Jul 2017 - Sept 2017

  Healthcare Representative

  Entered data, such as demographic characteristics, history, and extent of disease, diagnostic procedures, or treatment into computerRecorded checked for accuracy, consistency, and compliance with the regulationsAnalyzed and Assembled charts assuring that the correct patient information is in the chartPublished health records to outside faculties with appropriate authorizations; Responsible for the issue of proper billing for demanded detailsProtected the security of medical records to ensure that confidentiality is maintainedUtilized strong problem-solving and communication skills to suggest a change in workflow to increase the efficiency of service Show less

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  Word & Brown General Agency

  Sept 2017 - Jan 2018

  Member Processor

  Quality management, eligibility assurance and procedure for all enrolment materials for applicants in Choice Administrators programCollected and verified the authenticity of staff demands, changes/renewal requests, terminations and other data entry documentsPrepared and processed all necessary underwriting, disclosure, documentation and correspondence with a high level of precision and an acceptable level of edibilityMaintained and updated procedures manuals based on information received from management and supervisorsInteracted with the management to ensure proper explanation of documents and understandingIdentified duplicated, in completed, inaccurate and inconsistent data and reported it to the senior managementAssist as needed with follow up of all final or outstanding documentation Show less

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  Vyaire Medical

  Jan 2018 - Jul 2018

  Customer Service Representative

  Maintained records related to sales activity, documents all sales activities within software, and complies with policies and proceduresServed doctors, nurses, and other support by keeping the daily routine up-to-date while communicating any updatesProvided courteous and correct patient and hospital details about how to locate patients, relatives, guests, and ancillary guidanceProvided customer service and collaborate with patients over the phone Identified issues, assisted clients with inquiriesComputer skills, coordination, and attention to detail to record all calls and follow-ups in our software systems on a regular basisMaintained quality standards in the execution of tasks and relationships with patients, colleagues, and health care professionals Show less

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  Amwins Connect

  Jun 2018 - May 2021

  Online Enrollment Specialist

  Support the individual/employer and their providers through the completion of enrollment documentation telephonically and onlineSupport the individual/employer and their providers in completing all necessary documentation required for enrollment Maintain and update the online enrollment system for the employee benefits department Identify potential barriers and bottlenecks to timely enrollment and takes necessary steps to triage and resolvePreserve a suspense system to follow-up on outstanding issues, correspondence, reports, and follow-up on overdue and suspense itemsEnter members data into various data management systems accurately & efficientlyUpload and run Microsoft Excel reports for Director of enrollmentEnter in all data entry through online Sales Force systemFocus on providing support and training to employees and customersBuild strong working relationships with team members to increase the efficiency of service Show less

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  HRIS Insurance Services

  May 2021 - now

  Project Coordinator