David Nichols

David Nichols

Customer Service Supervisor

Followers of David Nichols838 followers
location of David NicholsRiverton, Utah, United States

Connect with David Nichols to Send Message

Connect

Connect with David Nichols to Send Message

Connect
  • Timeline

  • About me

    Supervisor at eBay Inc.

  • Education

    • Bingham High School

      1981 - 1985
      Certificate of Graduation General Studies

      Activities and Societies: Debate, Drama, Rifle Corps, Track General education, AP History & English, Drama

    • Santa Fe University of Art and Design

      1989 - 1993
      Bachelor of Fine Arts (BFA) Theatre/Theater

      Activities and Societies: Drama club Drama club president '91 & '92

  • Experience

    • Kmart

      Jul 1985 - Jun 1995
      Customer Service Supervisor

      Supervise front end registers, supervise customer service counter, address customer concerns

    • Santa Fe University of Art and Design

      Nov 1993 - Jun 1995
      Housing Assistant

      On campus assistant housing director

    • Incredible Universe

      Nov 1995 - Feb 1997
      Team Lead

      Front end/cash office/finance team lead

    • Video II

      Mar 1997 - Nov 2001
      Senior Technician

      PC construction, software installation, basic PC technical support, inventory control (hardware)

    • The Mark Travel Corporation

      Apr 1997 - Feb 1999
      Reservations Sales Agent

      Phone reservations agent for Southwest Airlines Vacations, Funjet Vacations

    • Lone Star Steakhouse / Texas Land & Cattle

      Mar 1999 - May 2004
      Server/Bartender

      Friendly customer service, accurate food/beverage orders

    • EBay

      Mar 2002 - now
      Team Lead

      A team leader supervises, provides direction, instructions, and guidance to a group of individuals (known as a team) for the purpose of achieving certain goals. Team leaders serve various roles in an organization. They work with the team coach on root cause analysis to develop teammate improvement through goal setting, and integrated coaching.

    • Harmon's Grocery

      May 2014 - Nov 2016
      Cashier

      Accurate scan of items, tender exchange, promote the business, friendly customer service

    • Lowe's Companies, Inc.

      Jun 2016 - now
      Cashier

      Front end specialist Lowe's Home Improvement Store 2296

  • Licenses & Certifications

    • CPR / First Aid

      American Safety & Health Institute
    • Creating a Great Place to Work for All

      LinkedIn
      Oct 2021
      View certificate certificate
    • How to Be an Inclusive Leader (getAbstract Summary)

      LinkedIn
      Oct 2021
      View certificate certificate
  • Volunteer Experience

    • Mentor

      Issued by Big Brothers Big Sisters of Utah on Aug 2012
      Big Brothers Big Sisters of UtahAssociated with David Nichols
    • eBay Team Lead

      Issued by Utah Pride Festival on Jun 2014
      Utah Pride FestivalAssociated with David Nichols