
David Nichols
Customer Service Supervisor

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About me
Supervisor at eBay Inc.
Education

Bingham High School
1981 - 1985Certificate of Graduation General StudiesActivities and Societies: Debate, Drama, Rifle Corps, Track General education, AP History & English, Drama

Santa Fe University of Art and Design
1989 - 1993Bachelor of Fine Arts (BFA) Theatre/TheaterActivities and Societies: Drama club Drama club president '91 & '92
Experience

Kmart
Jul 1985 - Jun 1995Customer Service SupervisorSupervise front end registers, supervise customer service counter, address customer concerns

Santa Fe University of Art and Design
Nov 1993 - Jun 1995Housing AssistantOn campus assistant housing director

Incredible Universe
Nov 1995 - Feb 1997Team LeadFront end/cash office/finance team lead

Video II
Mar 1997 - Nov 2001Senior TechnicianPC construction, software installation, basic PC technical support, inventory control (hardware)

The Mark Travel Corporation
Apr 1997 - Feb 1999Reservations Sales AgentPhone reservations agent for Southwest Airlines Vacations, Funjet Vacations

Lone Star Steakhouse / Texas Land & Cattle
Mar 1999 - May 2004Server/BartenderFriendly customer service, accurate food/beverage orders

EBay
Mar 2002 - nowTeam LeadA team leader supervises, provides direction, instructions, and guidance to a group of individuals (known as a team) for the purpose of achieving certain goals. Team leaders serve various roles in an organization. They work with the team coach on root cause analysis to develop teammate improvement through goal setting, and integrated coaching.

Harmon's Grocery
May 2014 - Nov 2016CashierAccurate scan of items, tender exchange, promote the business, friendly customer service

Lowe's Companies, Inc.
Jun 2016 - nowCashierFront end specialist Lowe's Home Improvement Store 2296
Licenses & Certifications

CPR / First Aid
American Safety & Health Institute- View certificate

Creating a Great Place to Work for All
LinkedInOct 2021 - View certificate

How to Be an Inclusive Leader (getAbstract Summary)
LinkedInOct 2021
Volunteer Experience
Mentor
Issued by Big Brothers Big Sisters of Utah on Aug 2012
Associated with David NicholseBay Team Lead
Issued by Utah Pride Festival on Jun 2014
Associated with David Nichols
Languages
- enEnglish
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