Fiona Kemp

Fiona Kemp

Customer Service Representative

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  • Timeline

  • About me

    Business Development Manager WA/NT

  • Education

    • Universal college of learning

      2022 - 2023
      National Certificate in Project Management A
    • Massey University

      2004 - 2006
      Bachelor of Business
    • Universal College of Learning

      1999 - 2000
      Certificate In Tourism Travel Consultancy
  • Experience

    • Consulting for work and income nz

      Jan 2000 - Jan 2001
      Customer Service Representative
    • Centrepoint Theatre Palmerston North

      Jan 2001 - Jan 2003
      Front Desk Receptionist
    • National Army Museum Waiouru

      Jan 2003 - Jan 2003
      Retail Sales
    • Sitel NZ

      Jan 2004 - Jan 2006
      Telephone Operator
    • Blackmore Group

      Jan 2006 - Jan 2008
      Administration Assistant
    • Highline Kalgoorlie

      Jun 2008 - Apr 2010
      Receptionist/Sales
    • Highline Malaga

      Apr 2010 - Jun 2011
      Sales Consultant
    • Highline Welshpool

      Jun 2011 - Dec 2011
      Sales Consultant
    • Highline Wanneroo

      Dec 2011 - Feb 2013
      Sales Consultant

      Internal sales selling garages, sheds, water tanks and patios. Visiting sites for measuring and quoting, council applications and training staff on software quoting system.

    • LYSAGHT®

      Feb 2013 - May 2016
      Account Manager

      This position in the roll forming industry involved managing 100+ accounts in metro Perth and up to Geraldton. These were namely in residential roofers, distributors and commercial clients. I was responsible for maintaining customers pricing, setting up new account pricing and daily quoting. I was required to meet budgets and forecast on a monthly basis. I also had targets of new accounts and market intelligence to report each week.

    • Highline Ltd.

      May 2016 - Apr 2017
      Branch Sales Manager

      Responsible for the daily running of the branch, sales, and managing staff. I scheduled and liaised with installers, suppliers and customers weekly to organise jobs and projects. As a Branch Manager I was accountable for our branch sales, budgets and profit as well as any displays and promotions. I was also required to visit sites to measure and quote and prepare council permits.

    • Graphic Art Mart Pty Ltd

      Jun 2017 - Sept 2018
      Account Manager

      Managing accounts in the sign and print industry in Perth, Geraldton and Kalgoorlie. Building an opportunity pipeline of new accounts and opportunities as well as gaining share on existing accounts. Daily quoting and maintaining customer pricing.

    • ATCO Structures & Logistics

      Oct 2018 - May 2019
      Sales Representative
    • Webforge Locker

      Jul 2019 - Nov 2023
      • Internal Sales Representative

        Nov 2020 - Nov 2023
      • Account Manager

        Jul 2019 - Nov 2020
    • Manawatu Office Products

      Sept 2023 - May 2024
      Account Manager
    • Treadwell Group Pty Ltd

      May 2024 - now
      Business Development Manager
  • Licenses & Certifications

    • New Zealand Certificate in Project Management (Level 4)

      ECampus NZ
      Dec 2023
      View certificate certificate
    • New Zealand Certificate in Project Management (Level 4)

      ECampus NZ
      Dec 2023
      View certificate certificate