Anthony Reddic

Experience

• 

  Travelocity

  May 2005 - May 2006

  Field Services Technician

  Provide technical support for 200+ users at both the corporate office and remote locations via Timbuktu or VNC. Primary support was over-the-phone for remote sites with travel done if necessary. Fix and maintain BOCA thermal printers. Responsible for troubleshooting network outages and work to isolate and identify the problem and get the necessary parties involved to get the issue resolved. I was an instrumental part of the desktop migration process. I was responsible for creating all of the system images for the various departments within the organization. Other daily responsibilities were preventive maintenance and installation of software / security patches. Show less

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  Diamond Resorts International®

  May 2006 - Apr 2021

  I provisioned Windows servers in both physical and virtual environment. Maintained over 300 servers of which 90% were virtualized on VMWare ESXi with physical HP Proliant G5-G7 series blades. I was responsible for patch management of all Windows servers using System Center Configuration Manager 2007. I supported our e-mail system that was Exchange Server 2007 and 2010. I performed a Active Directory domain migration of over 4000 users from a Windows 2003 forest to a Windows 2008 R2 forest an a new Exchange 2010 organization. I also deployed Lync Server 2010 and was responsible for system support and maintenance. Show less

  • Senior System Engineer

    Dec 2014 - Apr 2021

  • Systems Engineer

    Jun 2010 - Dec 2014

  • Associate Programmer Analyst

    Mar 2009 - Jun 2010

  • Senior Support Analyst

    May 2006 - Mar 2009
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  Credit One Bank

  Apr 2021 - now

  Assistant Vice President of Systems Operations