Sunny Singh

Experience

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  Microsoft

  Aug 2021 - Aug 2022

  Lead Datacenter Technician (ZT Systems)

  Supported deployment of on-site data center physical infrastructure which increased storage by 25% monthlyInstalled, replaced, and troubleshot over 175 cables, data-bearing devices, and hardware on Data Boxes, Mariners, and A100 monthlyManaged a team of 20 people to perform configuration and replacement tasks which increased efficiency by 37%Provided ticket information to 50 team members to increase the completion rate by 15%Resolved configuration issues within the environment using Putty, Powershell, and virtual machines Show less

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  AT&T

  Aug 2022 - Aug 2023

  Project/Program Management (FirstNet)

  -Successfully managed a portfolio of 10+ projects using agile methodology to ensure compliance with government regulations and meet corporate business objectives.-Collaborated with OEM vendors to devise and implement a comprehensive plan for distributing devices to sales consultants, while concurrently organizing and delivering technical training to streamline the supply chain process.- Conducted 50+ customer and internal meetings, produced 200+ meeting notes, and tracked 500+ project actions to ensure the timely completion of project milestones.- Conducted 2 audit reviews within the scope of the FirstNet contract, identifying and resolving issues to ensure compliance with government regulations and decreasing more than 2 million dollars annually in operation costs.- Produced and presented 100+ project status reports and dashboards to stakeholders, highlighting project progress, risks, and issues.- Supported 5+ initiatives outside the scope of the FirstNet contract, demonstrating flexibility and adaptability to meet the organization's evolving needs. Show less

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  Dreamstate Agency LLC

  Aug 2023 - now

  Product and Strategy Consultant

  -Establish and execute 250 + targeted advertising/lead generation strategies and perform A/B testing for effective reach, aligning content with client preferences to optimize sales and market presence-Build lasting client relationships by exceeding expectations, conducting efficient client meetings, providing tailored solutions, and understanding unique industries/market challenges-Transform 90+ businesses by restructuring, optimizing, and uncovering new revenue streams, thus enhancing brand perception and customer loyalty-Oversee the development of 70+ engaging and brand-tailored websites for seamless user experiences to close sales and increase sales funnel volume by 112%-Orchestrate social media management services by curating engaging content, strategically scheduling 500+ monthly posts, and establishing KPIs to analyze data for optimal lead generation and conversion rates that are updated for 50+ clients' CRM reports Show less