Pamela Bingham

Experience

• 

  Gaston Federal

  Dec 1985 - Feb 1997

  Branch Manager, AVP

  Began as a Teller; promoted to include: Lead CSR, Assistant Manager, Loan Officer,Mortgage Loan Originator, Branch Manager and Assistant Vice President.• Awarded the first President’s Award

• 

  County Seat Cafe

  Mar 1997 - Aug 1999

  Owner/Operator

  Owner of local, full service café. Managed daily functions, hired andsupervised 12 full-time and part-time employees. Fostered sense of ownership through empowerment,resulting in high productivity and morale. Controlled inventory, ordered supplies, budgets and expenses.Marketed to area to increase profits.

• 

  Equity One

  Jan 2000 - Dec 2001

  Office Manager

  Established branch structure. Managed team of Customer Service, Mortgage Loan Originators, LoanProcessors and collections personnel charged with meeting monthly production goals.

• 

  KeyBank

  Dec 2001 - Mar 2008

  Shared Services Manager (Real Estate Title/Appraisal/Data Entry)

  Lead team of seventeen in the ordering and review of title and appraisal reports, resolution of title issues. Delivered ongoing coaching/training to meet compliance requirements. Leveraged systems support to automate ordering processes for title and appraisal reports. Faclitated transition to paperless environment, active participant of management team. • Represented Home Improvement Division at KeyBank's annual High Performers Roundtable in 2002.

• 

  Wells Fargo

  Sept 2008 - Feb 2010

  Operations Manager, Foreclosure

  Lead teams to effectively manage the foreclosure process for In-House investors as well as Direct Source portfolios meeting state, investor and compliance requirements. Developed relationships with legal counsel nationally to comply with state and legislative changes affecting the foreclosure process. Significantly improved the performance of attorney firms by 46% within three months after the implementation of new audit processes.

• 

  JPMorgan Chase Bank, N.A.

  Feb 2010 - May 2013

  Liquidation Escalations, Bankruptcy Manager

  Liquidation Escalations, Aging OCC Complaints, Root Cause analysis for process improvement; Short Sale Negotiations, Operations Manager Bankruptcy, Operations Manager Loss Mitigation and Bankruptcy Call Center. Conducted interviews and made hiring decisions to strengthen operations and promote growth. Proactively developed team performance to meet and exceed expectations.

• 

  JPMorgan Chase Bank N. A.

  May 2013 - now

  Mediation Corporate Representative, Witness & Mediation Support

  Reviews business records and loan documents, attends court appearances for trials, hearings, mediations and depositions