Jermel Ali

Experience

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  First Citizens Group

  Sept 2017 - now

  Human Resource Officer - Employee Engagement

  Accountable for devising and delivering project plans for Human Resource initiatives aligned to the organisation’s strategic plan aimed at fostering cultural transformation for the Group; determining and improving the links between engagement and outcomes related to turnover, grievances, employee development and well-being by working with business units to interpret and action solutions.𝘍𝘶𝘳𝘵𝘩𝘦𝘳 𝘵𝘰 "𝘒𝘦𝘺 𝘗𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯𝘢𝘭 𝘏𝘪𝘨𝘩𝘭𝘪𝘨𝘩𝘵𝘴" 𝘪𝘯 𝘵𝘩𝘦 𝘈𝘣𝘰𝘶𝘵 𝘴𝘦𝘤𝘵𝘪𝘰𝘯.Recognized for aligning multiple functions within Group HR against best practices to increase the effectiveness and efficiency of the processes that impact employees.Developed a Cross-posting programme for the organisation based on a gap analysis using the employee engagement survey. Key resource for the integration of the First Citizens Group’s revamped core values in organisation-wide operations.Created an 8Step Personal Transformation Framework for individual change management. Training design was paired with the ADKAR model and made available to 2000 employees.Developed an idea harvesting platform for innovation, to gather ideas and critical insights from employees that were used to assist with organisational development.Developed and managed a holistic Reward and Recognition programme that incorporated three layers: Organisation to Employee, Manager to Employee, Peer to Peer.Reconstructed the employee orientation programme linked to a re-engineered customer journey map for employees; Employee Journey Map. Show less

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  First Citizens

  Feb 2022 - now

  Human Resource Officer - Industrial Relations (Ag.)