
Ayman Zaher
Account Manager

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About me
Sales Manager @ ITE Corp | Driving Key Account Growth
Education

• MCIT Specialized Training Scholarship – IBM Web Development Track
2007 - 2008IBM Web Development Track Excellence
Ain Shams University
2000 - 2005Adequate Accounting
Experience

Pashmina For Trading & Agencies
Nov 2005 - Sept 2008Account ManagerAccountable for day-to-day operations of the branch and assisting the Sr Manager of Regional Branch Services with managerial, and administrative functions. Maintains communication between staff and the Sr Manager of Regional Branch Services. Provides support, guidance, and training to staff.

Information Technology of Egypt Corporation - ITE Corp
Oct 2008 - Apr 2015Drive new revenue opportunities through a defined portfolio of partners * Reach individual revenue & selected scorecard targets through indirect sales management: * Development of a joint Go to Market Sales Plans (Joint target accounts, Develop sales plans to increase pipeline and improve closure rates) * Drive a Sales Rhythm of the Business (ROB) with our management - Pipeline and business health checks * Actively identify, drive & own selected Partner-led ITE pipeline and conduct opportunity reviews that enable Show less
Microsoft Relationship Manager
Jan 2013 - Apr 2015Sales Executive
Oct 2008 - Dec 2012

Information and Communication Technology W.L.L.
Apr 2015 - Dec 2020• Designing and selling “right licensing” solutions and delivering world-class customer licensing proposals.• Conducting end-to-end execution of licensing deals• Contributing to territory and account planning.• Providing volume licensing expertise for Microsoft account teams, customers, and partner organizations.• Insights on customers' existing licensing position, white space analysis, and customers' deployment and project status.• Putting licensing proposals together by matching customer requirements with Microsoft program rules.• Managing customer discussions and negotiations.• Closing and executing licensing deals.• Engage with the Microsoft Sales team to identify new and upsell opportunities and lead new, mid-term, and renewal licensing opportunities, escalating to Microsoft where appropriate. Show less
Partner Commercial Executive (P-CE)
Jan 2020 - Dec 2020Senior Operations Account Manager
Apr 2015 - Jan 2020

Information Technology of Egypt Corporation - ITE Corp
Jan 2021 - nowSales Manager• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.• Responsible for the overall Microsoft relationship, including strategic planning, revenue, and marketing growth targets and all operations necessary to profitably retain, grow, and service Partner's customers.• Strong knowledge of the Microsoft Enterprise Agreement life cycle.• Strong knowledge of the Microsoft Cloud Solution Provider (O365 & Azure).• Maintain a strong relationship with Microsoft's different departments with a particular emphasis on the Enterprise dep. And the Partners Group division.• Responsible for maintaining and keeping active Microsoft Partners-related programs and portals, such as:a. explore.msb. eAgreementc. Partner Quote POETd. Microsoft Channel Incentive Program (CHIP).e. MOETf. Microsoft Partner Network (MPN).g. Microsoft Software Assurance benefits.h. Microsoft Voucher Validation Redemption (VVR).i. Azure Enterprise portal.• Act as the subject matter expert on the above Microsoft programs, processes and systems, and related incentive programs; educate sales and management on maximizing the utilization of such programs.• Work with the Operations team to ensure the partner is prepared to respond to an audit and maximize its annual renewals and True-Ups.• Maintain all appropriate certifications and authorizations to ensure that the Company's goals are met.• Develops concepts and plans to grow related Microsoft business areas that are a strategic focus for the Company.• Serves as an escalation point for operational issues that must be resolved to avoid a negative impact on the business or the relationship (Including the usage of the CLT system).• For Enterprise Agreement, "EA" customers, become fully aware of the activation process of SA Benefits and how to guide the customer to access their Agreements or Licenses through VLSC. Show less
Licenses & Certifications
- View certificate

Exchange Server 2007 Configuration
MicrosoftAug 2008 - View certificate

Designing, Assessing, and Optimizing Software Asset Management (SAM)
MicrosoftFeb 2010 - View certificate

Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations
MicrosoftMay 2009 - View certificate

Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure
MicrosoftAug 2008 - View certificate

Designing and Providing Microsoft Volume Licensing Solutions to Small and Medium Organizations
MicrosoftMay 2009 - View certificate

Implementing ,Managing, and Maintaining a Windows Server 2003 Network Infrastructure
MicrosoftAug 2008 - View certificate

IBM Certified Associate Developer - Rational Application Developer for Web Sphere Software V6.0
IBMNov 2007 - View certificate

International Computer Driving License (ICDL)
UNESCOMay 2006 - View certificate

IBM Certified Database Associate – DB2 Universal Database V8.1 Family
IBMNov 2007 - View certificate

Configuring Microsoft Windows Vista Client
MicrosoftAug 2008
Languages
- arArabic
- enEnglish
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