Zullo Sams

Experience

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  Capital Club Bahrain

  Dec 2010 - Aug 2011

  Member Relation Executive

  Manama, BahrainBuilding relationship with club members to enhance ensuring continued and repeat business.Conduct club tours and presentation and providing instant service to members, entailing provision of fastest solution to members concerns, so as to enhance their satisfaction levels.Liaise closely with Events Department and Food and Beverage Department for standard reservations as well as club events. Preparing Banquet Event Order / Event Sheet for functions accordingly and ensure all events are well set up prior to the events.Managing all incoming calls and emails for reservation, events and general club inquiries including promoting the upcoming events in the club and send all reservation confirmation via email.Provide general administrative and clerical support to both Events Department and Membership Department and engage for club member's database and member's feedbackEnsure accurate and prompt submission of all reports and administrative work with updates pertaining club, events, reservation, and promotion are relay among the team. Show less

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  Transguard Group

  Jul 2012 - Feb 2013

  Facilities Management Intern

  F&B administrator/ Coordinator for 200 F&B staff in the UAE. • Carrying out incident & disciplinary reports for site base staff in Dubai & Abu Dhabi.• Assessment of new staff and keeping records of staff according to industry standards.• Conducting of weekly accommodation visits in Abu Dhabi and Dubai, ensure issues and feedback are being ratified.• Proof reading bio-data, screening and conducting interviews of new recruits and candidates.• Conducting pre-deployment checks to ensure staff are meet pre-establish hygiene and grooming standards.• Conducting spot checks at sites & auditing service staff performance and client service satisfaction.• Conducting on-site briefings with the client management team.• Conducting regular large scale pre-event briefing to ensure standards according to service requirements.• Exploring and improving efficiencies within the organization. • Assisting in managing the C&B pool time and minimize staff idle time while ensuring profitability within the organization.• Managing the attendance sheet of the casual staff to ensure correct billing purposes.• Managing uniforms indentation for the staff and conducting staff measurements for tailored made uniforms.• Assisting the staff in acquiring their Emirate ID.• Assisting in F&B operations by managing the deployment of the staff and liaising with Clients. Show less

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  IQPC

  Jul 2013 - Jan 2014

  Business Sales Consultant

  Proactively sells market leading business events to existing and potential customers from predominantly Fortune 500 companies across Asia.• Researchs intensively to understand the relevant issues for market segments and communicate those issues effectively to senior level executives, key decision makers and head departments• Develop and maintain an on-going database of existing and potential new clients• Develop and grow a strong comprehension of professional sales skills including value based selling (SPIN/LINK)• Attending events to ensure smooth running onsite and improve customer service through face to face interaction. Show less

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  Gastroaromatique Trading Pte. Ltd.

  Sept 2013 - Mar 2015

  Director

  Primary, to carry on the business of Consulting Clients(Buyers or Sellers) and to buy, sell, manufacture, import, export, prepare traded goods for open market.Products include Stevia artificial Sweeteners from France, Rhum from Haiti & Grape Seed Oil from MoldovaSecondary, to assist in opening F&B franchises for client in Muscat, Oman with HR needs.

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  HEAT Pte. Ltd.

  Jan 2014 - Jun 2014

  Account Manager

  Responsible for managing the Standard Chartered “Good Life” Program as well as assist with any other marketing and sales responsibilities that full under HEAT branding’s portfolio work and all related administrations. Also involved in delivering sales presentations and in developing fruitful relationships with merchants.

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  Honeybay.com

  Jul 2014 - Sept 2014

  Business Development Associate

  Identifies and helps to develop strategic relationships with partners or potential customers. Assists in the development of a strong pipeline of new customers and projects in accounts through direct or indirect customer contact and prospecting. Works with marketing, sales, and product development teams to implement business development initiatives

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  Balqis Pte Ltd

  Dec 2014 - Mar 2020

  Director

  My responsibilities include ensuring seamless daily operations in the Middle Eastern bistro-stylerestaurant on products, marketing and finances.I was responsible for providing consultation services to F&B companies and startups in Singapore andASEAN.Noteworthy Career Highlights in this role include• Best Middle Eastern Restaurant 2015 and achieved MESTI, GMP and Jakim Halal status formanufacturing in Malaysia• Featured on Tiger Airways, Singapore Malay Chambers of Commerce and Industry, Monocle24, Berita Harian and Mangosteen Magazine (Japanese)• Expanded the family business from $20K to 4 more locations• Created and manufactured own brand line of instant spices to be exported to China, Japan,Europe and Australia Show less

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  Health Promotion Board

  May 2020 - Jun 2021

  Swabber

  My responsibilities included maintaining aseptic fields when collecting biological samples to minimiseinfection risks. I was responsible for documenting screening assessments, maintaining PDPA andproviding educational materials to patrons & employees.In this role, I successfully established the team for the mass testing centre and received anappreciation letter from MOH.

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  Acumen Diagnostics

  Jul 2021 - Jun 2023

  Digital Marketing Supervisor/ Product Manager

  I was appointed to drive digital marketing functions when swab operations in dormitories ceased. I amresponsible for establishing the brand and digital presence by setting up PDTSwab.sg andGetTested.sg.My responsibilities include overseeing swab operations for the clinic at 3 major dormitories inSingapore. Additionally, I am the Product Manager for EPC and GetTested.sg providing colorectalcancer DNA screening to B2B and B2CNoteworthy Career Highlights in this role include• Hired as a swabber and promoted to become Swab Site Supervisor within 3 months• Awarded Employee of the Month twice• Achieved 2000:1 ROAS for the first 6 months of the digital advertising campaign• Generated $18M in 6 months through websites for pre-departure swab testing & onlineconsultation• PDTSwab.sg is Singapore's top 3 largest private swab operators with 40 clinics with Q&Mmedical and dental Show less

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  PDTSWAB.SG

  Oct 2021 - Jun 2023

  Digital Marketing Specialist

  I was appointed to drive digital marketing functions when swab operations in dormitories ceased. I amresponsible for establishing the brand and digital presence by setting up PDTSwab.sg andGetTested.sg.My responsibilities include overseeing swab operations for the clinic at 3 major dormitories inSingapore. Additionally, I am the Product Manager for EPC and GetTested.sg providing colorectalcancer DNA screening to B2B and B2C Noteworthy Career Highlights in this role include• Hired as a swabber and promoted to become Swab Site Supervisor within 3 months• Awarded Employee of the Month twice• Achieved 2000:1 ROAS for the first 6 months of the digital advertising campaign• Generated $18M in 6 months through websites for pre-departure swab testing & onlineconsultation• PDTSwab.sg is Singapore's top 3 largest private swab operators with 40 clinics with Q&Mmedical and dental Show less

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  Rumah Makan Minang Pte Ltd

  Jul 2023 - Oct 2023

  Digital Marketing Consultant

  Responsibilities:• Drive digital marketing functions and digital transformation company• Establish the brand and digital presence by setting up and revamping minang.sg• Oversee redevelopment of their existing and new brands• Provide seamless customer support and attend to enquiries promptlyKey Contributions / Career Highlights:• Develop and launch Minang Express branding within 1 month• Achieved 5:1 ROAS for the first 3 months of the digital advertising campaign