Experience

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  Mitsutek electronics

  Aug 2015 - Dec 2017

  Quality assurance manager

  Documenting and reporting product and service quality levels.Ensuring the manufacturing process complies with set standards.Developing and implementing standards for inspection.Following up with the appropriate channels when mistakes are found.Developing a workflow for product inspection.Acting as a catalyst for change and improvement in performance and quality.

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  Subhiksha restaurant

  Jan 2018 - Mar 2022

  Restaurant / operations manager

  Supervise the restaurant staff and improve staff performance through training.Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and offers - or new ways of reaching existing markets.Generate leads and cold-call prospective customers.Setting goals and developing plans for business and revenue growth.Attention to detail and empathetic problem-solving methods.Managing Inventory and ordering required supplies.Manage budgets/expenses and monitor sales and profits.Ensuring all end-of-day cashouts are correctly completed.Responsible for guest billing and settling payment disputes.Administer tasks as needed including menu designing, liaising with aggregators, answering phones, and responding to email and social media marketing. عرض أقل

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  Casa goa restaurant.

  Apr 2022 - Mar 2023

  Restaurant and bar manager

  Oversaw daily operations of the restaurant, ensuring top-notch service delivery and customer experience.Managed staff, trained new employees, and implemented operational improvements that resulted in increased efficiency and guest satisfaction.Developed marketing strategies to attract new customers and retain loyal patrons, contributing significantly to overall sales.

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  Fine hygienic holding

  May 2023 - now

  Corporate developer

  Manage supplies and sales for key accounts within the hospitality sector, including prestigious brands like Accor Group and Marriott Group.Lead Generation: Identify and pursue new business opportunities through networking, referrals, and research.Client Engagement: Conduct presentations and meetings to understand client needs and propose appropriate solutions.Sales Strategy: Develop and implement effective sales strategies to meet and exceed sales goals.Relationship Management: Build and maintain long-term relationships with clients to ensure repeat business and referrals.Market Research: Stay informed about market trends, competitor activities, and customer preferences.Reporting: Prepare regular sales reports and forecasts for management review.Collaboration: Work closely with cross-functional teams to ensure seamless service delivery and high levels of customer satisfaction. عرض أقل