Silver Battani

Experience

• 

  University of Bologna

  Nov 2000 - Mar 2001

  Assistant

  Assistant to Professor of Business Organization.

• 

  IBM

  Mar 2001 - now

  Responsible for selected customers in banking market and development of collaboration with fintech market. Use of digital channels like LinkedIn and Twitter to develop new business opportunitiesMajor Tasks: - Manage in team selected customers acquiring deep knowledge of each client, defining strategies, go to market model to apply and priorities;- Achieve the assigned targets in terms of Revenue, Signing and Profit maintaining strong business controls and audit results;- Coordinate the extended team assigned to my Customers (i.e. IBM Brands, IBM Financial Services and IBM Administrative Offices, IBM Business Partners, ISV, System Integrators and influencers);- Understand and have a proactive role in the complex network of relationships;- Manage Customers' Satisfaction to establish long-term relationship: addressing Customers' expectations, identifying issues and escalating them through appropriate management for fast and effective resolution.- Analysis of the Italian startup market with focus on fintech and insurtech. Development of collaboration with fintech market- Use of social media like Twitter and LinkedIn to create, maintain and grow relationships, create awareness about IBM offering and innovation, developing new business opportunities. Show less Responsible of IBM Analytics offering in banking market.Major Tasks:- Consolidate and Keep up to date the knowledge of the IBM Analytics Solutions and its competition;- Understand customer set, obtain a complete view of it in order to define appropriate target customers, alternative strategies to pursue, priorities and the correct go-to-market model to apply;- Achieve assigned targets in terms of Revenue and SaaS Solutions Signing maintaining strong business controls;- Work cross functionally in sync with the extended team operating on the assigned customers;- Address Customers' expectations, identify isseus and try to prevent the emergence of new ones. Show less Responsible for selected customers in banking market and development of collaboration with fintech market. Use of digital channels like LinkedIn and Twitter to develop new business opportunitiesMajor Tasks: - Manage in team selected customers acquiring deep knowledge of each client, defining strategies, go to market model to apply and priorities;- Achieve the assigned targets in terms of Revenue, Signing and Profit maintaining strong business controls and audit results;- Coordinate the extended team assigned to my Customers (i.e. IBM Brands, IBM Financial Services and IBM Administrative Offices, IBM Business Partners, ISV, System Integrators and influencers);- Understand and have a proactive role in the complex network of relationships;- Manage Customers' Satisfaction to establish long-term relationship: addressing Customers' expectations, identifying issues and escalating them through appropriate management for fast and effective resolution.- Analysis of the Italian startup market with focus on fintech and insurtech. Development of collaboration with fintech market- Use of social media like Twitter and LinkedIn to create, maintain and grow relationships, create awareness about IBM offering and innovation, developing new business opportunities. Show less IBM Italy - Key Account: Public Sector and General Business Emilia Romagna, Marche and Toscana focusing on Healthcare, Local Government, Education, Industrial and Retail. Major Tasks: - Manage a customer set acquiring deep knowledge of each client, defining strategies, go to market model to apply and priorities (i.e. MEPA, Smarter City Solutions);- Achieve the assigned targets in terms of Revenue, Signing and Profit maintaining strong business controls and audit results;- Coordinate the extended team assigned to my Customer set (i.e. IBM Brands, IBM Financial Services and IBM Administrative Offices, IBM Business Partners, ISV, System Integrators and influencers);- Understand and have a proactive role in the complex network of relationships;- Manage Customers' Satisfaction to establish long-term relationship: addressing Customers' expectations, identifying issues and escalating them through appropriate management for fast and effective resolution. Show less

  • Data & Artificial Intelligence Sales for Key Accounts

    Apr 2021 - now

  • IBM Business Unit Banking - Account Manager

    Jul 2015 - Apr 2021

  • IBM Analytics Software Sales

    Jul 2014 - Jun 2015

  • Account Manager Financial Services Sector

    Jan 2014 - Jun 2014

  • Client Representative on Public Sector and General Business Emilia Romagna, Marche and Toscana

    Oct 2005 - Dec 2013

  • Channel Development

    Jan 2004 - Sept 2005

  • Telecoverage Account Manager on Financial Services Sector

    Mar 2001 - Dec 2003