Sorabh Tyagi

Experience

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  Wipro infotech

  Jun 2012 - Apr 2015

  Telecom Engineer

  Worked as a Telecom Engineer, worked in Indus Tower Preventive Maintainance Project like alarm punching, diesel generator report per hour, correction of bypass elements of each and every equipment. Ticket raising at NOC, regular follow up of raised ticket and troubleshooting.Worked in Delta Project on SLA based to sort out the complaints received by the Customer to sort out within the TAT period, Preparing MIS & sharing to the customer.

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  Bharti Airtel (EFS)

  Jun 2015 - Apr 2016

  Project Coordinator

  Worked as a Project Coordinator on Bharti Airtel handling 6 Airtel MSCs.Day to Day Interaction with the customer, Report Generation of uptime, Maintaining KPI and assuring that will be 100% of SMPS, UPS, Panels, Battery Bank.

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  FiberHome India Private Limited

  Apr 2016 - Jan 2018

  Project Manager

  Worked as a Project Manager Project planning & Execution & team leading ,building customer relationship, customer support & satisfactory services, vendor management, co-ordination, resource utilization planning & scheduling , invoicing , operation & maintenance support, Material & inventory management, logistic support , fetches payment from customer in timely manner & project delivery in time, documentation, presentation & training.

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  UTStarcom

  Jan 2018 - Jul 2018

  Project Manager

  Accountable of West Zone administrative operational activities , project execution & team leading ,building customer relationship, customer support & satisfactory services, vendor management, co-ordination, resource utilization planning & scheduling , invoicing , sales & operation & maintenance support, Material & inventory management, logistic support , fetches payment from customer in timely manner & project delivery in time, documentation, presentation & training.During this title proved remarkable Team handling nature, cross problem solving quality, cost control standard, project deliverable class , customer satisfactory appreciation distinctions , communication excellence , cost control brilliance, payment fetching mastery. Show less

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  Fiberhome India Pvt. Ltd

  Aug 2019 - now

  Project Manager

  -> Over 9 Years of successful journey in project planning and service delivery. -> Responsible for project service delivery which includes end to end planning and execution by analyzing and reviewing the requirement as per Tender Terms and Conditions.-> Planning includes for requirement, cost control/price negotiation for material delivery, survey, installation, infra readiness, no. of team required, Acceptance Testing and closure Certificate.-> Follow up for TOC/ Warranty Completion Certificate.-> Working on BGs after completion of Project to enter into AMC period & signing the AMC agreement.-> Ensure timely submissions of bills for various milestones.-> Dealing with KPI process across all level and establishing framework linked to reward ;;;;and incentive management.-> Experience in Client relationship Management to ensure long term business partnership.-> Identifying improvement areas & implementing measures to maximize customer satisfaction level; ensuring high quality services.-> Responsible for managing a NMS for PAN India to ensure that network runs efficiently without any interruption & better services can be provided to Customer.-> Cost optimizing & Budget preparation for different circles.-> Ensure timely Vendor billing submission & Payment process .-> Managing large no. of team across PAN India.-> Prepare/update project status reports, update tracking reports and maintain files for due diligence and financials. Show less