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Deepak Singh Kunwar

Deepak Singh Kunwar

Assistant Steward

Followers of Deepak Singh Kunwar274 followers
location of Deepak Singh KunwarThane, Maharashtra, India

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  • Timeline

  • About me

    Experienced Restaurant Manager | Expert in Enhancing Customer Experiences and Team Leadership | Skilled in Bar and Cafe Management

  • Education

    • Tilak Maharashtra Vidyapeeth, Pune

      2006 - 2009
      Bachelor of Business Management Hotel Managemnt

  • Experience

    • Courtyard by Marriott

      Jul 2009 - Sept 2010
      Assistant Steward

    • Escobar

      Nov 2010 - Aug 2011
      Steward

    • Manchester united spots bar

      Aug 2012 - Jan 2016
      Team leader

      • Coached staff in guest service and implemented new processes for operational improvement• Maintained high standards of cleanliness and stock management

    • Harry's Singapore

      Jan 2016 - Oct 2016
      Floor Manager

      • Oversaw team operations, ensuring guest satisfaction and handling customer relations• Executed daily tasks and managed promotional activities to drive sales

    • Mirah Hospitality

      Mar 2017 - Oct 2018
      Assistant Restaurant Manager

      • Led guest service initiatives and team coordination to ensure operational excellence• Drove sales growth through staff training in effective cross-selling techniques• Delivered personalized guest service and maintained optimal staffing for seamless operations• Fostered a team-oriented customer service culture through recognition and collaboration• Coordinated with management for strategic task allocation and strengthened guest relations for business retention

    • The Irish House Food & Beverages Pvt. Ltd.

      Oct 2018 - Jun 2020
      Assistance Restaurant Manager

      • Promptly resolved guest concerns to ensure swift and effective issue resolution• Boosted sales by motivating staff in effective cross-selling strategies• Enhanced guest experience through proactive interaction and needs assessment• Maintained consistent staff availability with strategic scheduling• Aligned team tasks with organizational goals through effective coordination with management

    • Finch Brew Cafe

      Feb 2022 - Feb 2023
      Restaurant Manager

      • Enhanced guest experiences and drove sales through effective team management and customer engagement• Implemented staff scheduling and performance recognition strategies to boost service quality• Identified and fulfilled guests' needs and collaborated with management for strategic task delegation• Trained staff on upselling and cross-selling strategies and optimized restaurant operations and team performance

    • Team hotels and resorts Pvt Ltd

      Jan 2024 - now
      Restaurant Manager

    • The Bardose

      Jun 2024 - now
      Restaurant General Manager

  • Licenses & Certifications

    • Bar Tending

      Cocktails & Dream