
Mary Restivo
Senior master haircolorist

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About me
Customer Service Supervisor at Crate and Barrel
Education

DeVry University
2015 - 2020Currently working on Bachelor's degree Business Administration and Management, General Junior Year
Experience

Impulse Beauty Salon
Sept 1994 - Aug 2005Senior master haircolorist
Babies and Bedz
Aug 2005 - Sept 2009Customer Service Representative/ office manager
Elements Massage®
Sept 2014 - Sept 2015Manager
Crate and Barrel
Jul 2015 - nowCustomer Service Supervisor for call center and ecommerce. Also, supervisor for store customer support a team within direct marketing. A Call Center Manager, or Contact Center Manager, hires and oversees the daily operations of call centers and their employees. Their duties include hiring and training Call Center Representatives, establishing goals for call center employees to follow and resolving any customer issues or other call center problems that occur.
Customer Service Supervisor
Apr 2018 - nowCustomer Service Supervisor
Sept 2016 - nowCusotmer Service and Store Supervisor
Jul 2016 - nowCustomer Service Representative
Jul 2015 - Apr 2018
Licenses & Certifications
- View certificate

Delivering Bad News to a Customer
LinkedInApr 2023 - View certificate

Improving Your Leadership Communications
LinkedInJun 2022 - View certificate

Leading at a Distance
LinkedInJun 2022 - View certificate

Vulnerability: The Workplace Superpower Disguised as a Weakness
LinkedInJul 2022
Honors & Awards
- Awarded to Mary RestivoPhi Beta DeVry University Sep 2015 Honors achievement received every quarter though 2018
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