Nozipho Dube

Nozipho Dube

Customer Service Representative

Followers of Nozipho Dube654 followers
location of Nozipho DubeCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    IT Project Coordinator | Project Administrator| Junior Project Manager

  • Education

    • FACULTY TRAINING INSTITUTE.

      2024 - 2025
      Business Analysis Foundation Programme Business Analysis

      Activities and Societies: Business Analysis Support Practice Interacting in a Business Environment Business Case Techniques Functional Specification Techniques Personal Productivity Problem-solving and critical thinking applied to real world scenarios.The structure and environment of business and the role of ITC.Generating a business case around a real world problem in your business environment.Gathering and recording information and identifying and documenting business requirements.

    • Torque it

      2020 - 2020
      Certification IT Network +

      Network ConceptsInfrastructureNetwork OperationsNetwork SecurityNetwork Troubleshoot and Tools

    • Torque IT

      2019 - 2020
      Computer/Information Technology Administration
    • University of the Witwatersrand

      2017 - 2017
      CERTIFICATE Project Management

      fundamentals of Project management

    • MANCOSA

      2023 - 2024
      Higher Certificate Business Administration and Management, General
  • Experience

    • Merchants Vodacom/Merchants Cell c

      Jan 2008 - Nov 2011
      Customer Service Representative
    • Lulaway

      Mar 2012 - Aug 2013
      Administrator
    • BankservAfrica

      Feb 2018 - now

      Meeting minutes, Issue logs, Action logs, Risk logs, Decision logs.Ensure the correct documentation standards are applied to all projects ,with the use of correct document templates and to ensure that all project documents are complete and up to date.Attend scoping sessions, to track projects and to ensure that project controls are in place and adhered to.Assist in meetings with capturing and distributing minutes and other project related outputs.Assist with preparation of project meeting materials and presentations and to ensure that projects are delivered in accordance with the defined project plan.Assist with meeting scheduling and venue arrangements.Update and provide project status and financial reporting in line with agreed deliverables to support the Project Manager. Show less

      • Project Administrator

        May 2021 - now
      • Office Administrator

        Sept 2014 - Oct 2021
      • Front Office Administrator(Exposure Programme)

        Feb 2019 - Aug 2019
      • Project Administrative Assistant(Exposure Programme)

        Feb 2018 - Dec 2018
  • Licenses & Certifications

    • Certified Associate in Project Management (CAPM)®

      Project Management Institute
      Mar 2022
      View certificate certificate
    • Disciplined Agile Scrum Master (DASM)

      Project Management Institute
      Mar 2024
      View certificate certificate
    • CompTIA A+

      CompTIA
    • CompTIA A+

      CompTIA
      Jan 2020
  • Volunteer Experience

    • Social crime prevention

      Issued by South African Police Service (SAPS) on Jan 2009
      South African Police Service (SAPS)Associated with Nozipho Dube