Kate Edwards

Kate Edwards

Junior Account Executive

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location of Kate EdwardsRidgefield, Washington, United States

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  • Timeline

  • About me

    Customer Success Manager

  • Education

    • Lewis & Clark College

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      Bachelor of Arts - BA English and Hispanic Studies double major
    • Wine & Spirit Education Trust

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      Intermediate Certificate
    • Wine & Spirit Education Trust

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      Advanced Certificate
    • The Morgridge College of Education at the University of Denver

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      Master of Arts - MA Curriculum and Instruction, Urban Education

      Concentrations in Special Education and Linguistically Diverse Education

    • Trailhead by Salesforce

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  • Experience

    • Watershed Communications

      Jun 2007 - May 2008
      Junior Account Executive

      • Cultivated relationships with local and national journalists to publish press releases and content • Used email marketing/CRM platforms to write and design “News From the Northwest,” a quarterly e-newsletter featuring the latest trends from the food and hospitality industry• Created whole media kits, fact sheets, press releases and other product documents, including content, biographies, social media content and management strategies, e-newsletters, and event plans • Planned, promoted, and doubled target trade and consumer attendance at regional wine events• Developed, pitched, and placed stories featuring clients’ key messages in local and national food, beverage, and travel publications Show less

    • WE Communications

      Jul 2008 - Jun 2010
      Assistant Account Executive

      • Served as a value-added team member during the Microsoft Windows Live Wave 3 and Wave 4 launches, which exceeded clients’ media coverage goals• Used Microsoft Excel to manage workback schedules for new product releases and events• Collaborated closely with a team of Product Managers, Program Managers, Engineers, and the Communications and Marketing teams to write and update media materials • Communicated with PR contacts at Windows Live API partner companies, resulting in an internal Windows Team Innovation Award and improved communications for more streamlined messaging• Balanced competing deadlines and oversaw multiple projects simultaneously for product delivery• Reached out to media outlets to build relationships, pitch stories, and mitigate crisis communications • Worked with Product Management clients to write and edit fact sheets with product specs for Hotmail, Messenger, and other Microsoft Windows Live products• Responded promptly to customer inquiries requesting technical support for Windows Live products • Developed and updated Q&A documents for various Windows Live products (Hotmail, Messenger, Drive, MovieMaker, Photos) based on frequently asked questions from media and customers Show less

    • Denver Public Schools

      Aug 2010 - May 2012

      • Conducted trainings using classroom model, small groups, and one-on-one interventions, resulting in 33% of learners exceeding yearly growth targets• Formulated tracking systems for stakeholder participation and learner success• Documented and analyzed data sets on the performance and progression of each learner • Directed whole group and small-group instruction in both English and Spanish• Increased student EDL and DRA scores by an average of 6.9 levels in four months by implementing research-based literacy interventions as part of the RTI process• Assessed students informally and formally using the DRA2, EDL2, CELA, Read Naturally, STAR, SOLOM, and DPS Benchmark Tests

      • Instructor

        Aug 2010 - May 2012
      • Denver Teacher Resident, Elementary ELA-S

        Aug 2010 - May 2011
    • Gresham-Barlow School District 10J

      Jul 2012 - Jun 2013
      Special Education Instructor

      • Planned high-impact presentations and curriculum modifications, supporting 30 diverse learners’ success• Managed compliance reports, documented learner progress, and tracked data for each learner’s goals • Communicated proactively with stakeholders and administration to advocate for learner needs

    • Vancouver Public Schools

      Aug 2013 - Apr 2022
      Learning Support Instructor: Special Education

      • Developed annual strategic learning plans and manage their successful execution and implementation for 80+ neurodiverse learners• Analyzed and recommended processes and procedures to improve learners’ academic performance, resulting in 20% of learners achieving more than 2 years of reading growth by mid-year• Met and exceeded learning targets and long-term goals, resulting in the top performance rating of Distinguished for 5 consecutive years• Led a cross-functional team to consensus using multiple data points during 60+ educational evaluations• Anticipated learner needs and adapt lesson plans, generating 400 pieces of individualized digital content• Evaluated and demonstrated ownership of all aspects of case management for 12% of the school population • Supported implementation of curriculum and ed tech SaaS products Show less

    • Learning Without Tears

      Apr 2022 - now
      Customer Success Manager
  • Licenses & Certifications

  • Volunteer Experience

    • Dog Foster and Volunteer

      Issued by Golden Retriever Freedom Rescue on Apr 2011
      Golden Retriever Freedom RescueAssociated with Kate Edwards