Anthony Brown, PMP, CSM

Experience

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  Shaw Industries

  Jan 1994 - May 1998

  Manager
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  Electronic Data Systems

  Jan 1998 - Jan 1999

  Business Analyst / Project Manager
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  Priceline.com

  Jan 1999 - Jan 2000

  Project Manager / Business Analyst
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  Interlink Group

  Sept 2000 - Jun 2001

  Project Manager
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  Warranty Corporation of America

  Jul 2001 - Nov 2005

  PMO Manager
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  Fujitsu Consulting (acquired Greenbrier & Russel)

  Nov 2005 - May 2006

  Project Manager
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  Customer 1st Consulting (founded 2004)

  May 2006 - now

  CEO/President(no partnerships or franchises)

  ● Spent the last 9 years to trying to grow my consulting business and acquire customers.● Worked with Motivation Inc. as a Project Manager to assess the current performance issues with their user interface and database to recommend technical solutions using the Scrum framework.● Worked with Tennessee Valley Authority (TVA) and vendors as a Project Manager to deliver a Drupal 8 Proof of Concept using Scrum and Kanban. Reviewed existing statement of work to understand deliverable. Development team used JIRA (Kanban) to track work progress. Paramount Solutions Group was the Prime Vendor.● Reviewed Request for Proposals to look for new business opportunities.● Met with various organizations to discuss business partnerships and staffing agencies to discuss delivery of their client projects. ● Researched methods to acquire business funding.● Delivered programs and projects for the City of Baltimore, The Coca Cola Company, City of Atlanta Department of Watershed Management and The Home Depot. Show less

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  The Coca-Cola Company (Customer 1st Consulting via 3Ci formerly CCCi)

  May 2006 - Jan 2008

  Consultant (Program / Project Management)

  • Delivered new Global Interactive and E-commerce Websites and user experiences in excess of $2 MM. • Worked with Procurement Manager to source new vendors to deliver solutions for the organization. • Discussed and promoted Program platform products with Local Market leaders to gain their support and financial participation. • Developed and presented program and project status dashboards for Executive Marketing Staff. Managed Marketing, Technical and agency resources through full product development life cycle. • Integrated Global Multi-lingual markets to participate in the consumer web experience. Worked with eight (8) member technical team to implement Enterprise Content Management System to be used to update the website with new media assets. • Coordinated five (5) onshore/near shore/offshore development and test team resources via WebEx and conference calls. Reviewed proposals and statement of work for project integrations. • Worked with agencies and 3rd party vendors to determine interactive solutions for search optimization, metrics, content moderation, prizes and translations. Developed 18-month program / product tracking milestone dashboard. • Worked technical team to develop feature breakdown structure / release plan to deliver user experiences to internal and external customers Show less

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  City of Atlanta Dept of Watershed Management (Customer 1st Consulting via Red Bridge Consulting

  Oct 2008 - Mar 2009

  Consultant (Project Manager)

  • Reviewed CRM SOW response to understand scope and deliverables for (4) assigned vendor teams. Prime vendor was Systems and Software.• Developed Project Management methodology and standard templates that were used by the consulting practice for project delivery. • Managed Oracle CRM project implementation, which included Computer Telephony Integration, Web Services and 3 existing business applications. • Designed PMO structure for SharePoint project portal (includes web templates and user role definition). Managed Project Budget of $5MM. • Reviewed and re-engineered business processes with Call Center team. Held status meetings to review tasks. • Led a team comprised of weak matrix resource members. Worked with customer to determine the vision plan to implement new business processes. • Developed and presented monthly and weekly project status reports for Sponsor Leadership team. Gave PowerPoint presentations to leadership team to promote product and gain consensus on the approach. Managed functional and technical project team that included local and offshore resources. Conducted project kick-off and sponsorship meetings. • Developed work breakdown structure (project plan) using Microsoft Project that included time and cost estimates for project resources. • Tracked and resolved project issues using a tracking log. • Controlled project risks by determining a risk mitigation strategy. Worked with Quality Assurance team to define testing strategy. • Worked with Change Management lead to determine the Change Management strategy for the project. Developed Disaster Recovery plan for Call Center with Architect. • Mapped and managed project milestones to determine the critical path. Show less

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  State of Georgia - GTA (via 3Ci formerly CCCi)

  Jan 2010 - Mar 2011

  Consultant (Web Program / Project Management)

  Joined established project team of designers and developers to migrate state agency websites to 7.5 version of the Vignette content management system.Worked with CTO (Project Sponsor) to ensure project objectives met business needs. Met with Executives monthly to discuss project score card and on boarding road map.Worked with Creative and Development team to improve processes to determine Program work streams for website redesign. Developed iterative project schedule for migration of 54 state websites to Vignette v7.5. Worked with vendors to create proposals to procure Professional Services to perform project deliverable. Managed project budget and expenses. Worked with team Director to plan Operations Budget for new fiscal year. Show less

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  The Home Depot (Customer 1st Consulting via The Proven Method)

  Jul 2011 - Oct 2011

  Consultant (Project Manager)

  Created project charter for project scope and funding. Managed team of technical resources. Worked with Product Owner to define strategy and vision. Led iteration planning sessions to define product backlog and iteration release schedule for project. Coached team on t-shirt sizing method for user story estimation. Managed project budget, risk and issues. Updated in flight budget for Browse 2011 project. Developed project budget for Browse 2012 project funding. Set up Daily Scrum meetings. Reported weekly status (burn down and velocity charts) via Team Foundation Server (TFS) and PowerPoint slide presentation to IT Team Manager and SIS PMO Manager. Documented scope changes and added to backlog. Conduct retrospective at the end of each Sprint. Show less

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  AT&T (via ASAP Solutions Group)

  Jan 2012 - Jan 2015

  Consultant (Technical Project Manager& Scrum Master)

  Delivered new version of AT&T Address Book and Messages applications with HTML5 technology and agile processes. Worked with Marketing Product Owner and Technical Architect to define product roadmap, strategy, vision and features. Guided team of technical and creative team mates through agile feature delivery for new 2.0 designs. Led Sprint (iteration) planning sessions to define product backlog and iteration release schedule for project. Set up Daily Stand Up (Scrum) meetings. Coached team on sizing method for user story estimation and other teams on Agile Scrum methodology. Reported weekly status (burn down and velocity charts) via RallyDev to team, Executives, Directors and External stakeholders. Also, sent weekly status report to IT Financial Governance team and other stakeholders.Documented scope changes and added to product backlog. Conducted demos and retrospectives at the end of each Sprint.Managed project budget, risk and issues for weekly status reporting. Wrote job descriptions for new positions.Developed project budget for 2013 and 2014 project funding. Created Portfolio milestone timeline to identify integration points for Platform and Services Container customers, program and project teams. Show less

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  City of Baltimore - Baltimore City Information Technology (BCIT)

  May 2022 - Oct 2023

  Technical Project Manager

  ● Wrote Scope of Services, vetted and sourced vendors for Web Accessibility, Search, Language Translation Services, Hosting Services, Website Redesign using Drupal 10 and Identity & Access Management (IAM) for City Government offices.● Created Program SharePoint site to display project details and communicate events such as Design, Development, Usability testing and User Acceptance testing. Including project JIRA boards for the City team and vendor delivery teams.