Mark Chen

Experience

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  EZ Link Crop

  Mar 2016 - Jul 2017

  International Trading Specialist

  EZ-Link partners with Taiwan leading Steel Company, China Steel, & Scooter Enterprise, Kymco Motor, to operate international trading. EZ-Link built solid partnerships with worldwide agencies, supporting Taiwan companies to logistic globally and efficiently.

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  Gokube | Electric Bike Sharing

  Jul 2018 - Jul 2019

  【Business Development】 ・Engaged with local famous Hotel Chain to have mutually beneficial cooperation. ・Cooperated with the local famous department store to promote the business.【Led and formed Kaohsiung office, 10+ members, 】 ・Supervised the Operation Team's day to day performance ・Assigned specific daily missions for the team ・Build up an Operation Websites & Google Cloud Dashboard to automatically record the operation status. 【Optimized the supplier's delivering process.】 ・Enhanced the supplier's scooter delivery process by 50% ・Led the team to collaborate with the supplier to improve their speciation. ・Organized the fleet drop down and coordinated with the supplier.【Managed sharing e-bikes fleet's operation and maintenance process.】 ・Established the Operation Process for the team to follow. ・Analyzed the real-time day to day operation status. (*Oversee Dashboard, Team Performance, CS Support) Show less 【Operation Analyst】Conduct the early stage operation analysis to define the e-Bike fleet dropping area. Base on User Age, City Attraction, Main Spot, and Transportation Junction to decide the key location. 【Operation Development】‧ Implemented the Operation process from 0 to 1. Set-up the operation SOP for Field Operator. ‧ Recruited Operation Staff & Store Service Clerk‧【Branch Office Set-up】Set-up the first Branch office in Kaohsiung. Leveraged between the budget limit and space functionality, in order to have a maximized cost efficiency and spec quality. Supervised the construction and acceptance.【Governmant Licensing】Applied for the Operation License from Kaohsiung City Government. Briefing to the Transportation Bureau and Trafic Police Sector. Empowered Gokube to be the first eligible Sharing Scooter in Kaohsiung City. Show less

  • Kaohsiung Office Operation Lead

    Dec 2018 - Jul 2019

  • Operation Analyst & Development

    Jul 2018 - Nov 2018
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  CSRC Group

  Jul 2019 - Jun 2020

  Global Elite (MA, Business Management)

  【Global Market Research and Analysis】 ・(Project) Southern China Specialty Carbon Black Market Research ・(Project) Global Carbon Black Market Research and Analysis ・(Project) Global Paint&Ink Carbon Black Marketing Research【Engaged Potential Customers and Collected Market Information】 ・Engaged with 10+ key potential customers related to new product field. ・Tracked trade show prospects and collected the up to date market information. 【Performed informative global marketing analysis reports】 ・Supported the Marketing & Sales Team to implement the new product market strategy.【Cross Functions Rotation】 ・Rotated to Sales, Marketing, Procurement, and Finance Department. Finished a project for each rotation that focused on different divisions' perspectives. Show less

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  宏碁

  Sept 2020 - Nov 2022

  EMEA Business Management (Consumer NB)

  Acer EMEA NB Business Management, responsible for :Thing&Light NB: SwiftConvertible NB: Spin【EMEA Key Account Management】【Oversaw Consumer Laptop Roadmap】【Project Management】【Cross Functions Alignment with PM, Fulfillment, and Procurement】【Business Analysis (Competitor/Worldwide)】【GTM activation and product positioning】

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  Jamf

  Nov 2022 - Apr 2024

  Account Executive, APAC

  Jamf empowers organizations with Apple device management and endpoint protection, simplifying work for various sectors and ensuring enterprise security with a consumer-simple approach.

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  Uber for Business

  Apr 2024 - now

  Account Executive

  Streamlining business travel and elastic food ordering with full ESG commitment, Uber for Business is the best partner for businesses of all sizes.