Samantha Cleal

Samantha Cleal

Insurance Consultant

Followers of Samantha Cleal1000 followers
location of Samantha ClealShropshire, England, United Kingdom

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  • Timeline

  • About me

    Managing Director/Owner/ GM at Niche Patisserie Ltd, Previously Vice President of Romsey & District Chamber of Commerce Finalist 2017 Hampshire Venus Awards, (categories) Business Mother of The Year, Customer Service.

  • Education

    • Oakmead School for Girls

      -
  • Experience

    • Frizzell Financial Services Ltd./Liverpool Victoria

      Feb 1992 - Jan 1997
      Insurance Consultant

      Motor InsuranceHousehold InsuranceTravel InsuranceNew sales, renewals, outbound calling, prospecting, MTA

    • Independent Real Estate Professional

      Jan 2003 - Jan 2010
      Real Estate Consultant Managing Director

      Independent Real Estate ConsultancyValuation and marketing of properties off plan and resale.UK and Spanish Marketing.Exhibitions of Spanish Property UK and Spain. Overseeing all aspects of the office - sales, customer service, market valuations, resale and off plan, updating computer database. Negotiator of sales, vendors and purchasers contracts, working alongside lawyers, banks and legal services. Ensuring the smooth running of inspection trips, completions and after sales service.Working along side the different teams of agents and organising the smooth daily running of viewings and work loads and areas for other inspections trips for collaborating team members from other agencies. Debriefing and updating Estate Agents in the UK and taking full control of their clients once in Spain. Travelling between UK and Spain to meet clients at exhibitions and arrange viewing trips. Show less

    • R K Shipman Insurance Ltd

      Apr 2010 - Jul 2015
      Business Development Manager/ Retention Manager

      April 2010 to April 2013 / June 2014 to July 2015Develop Customer base, liaising with letting/estate agents for lead referral of household products, arranging contracts and commissions.Site Liability development from existing and new clients.MarketingCold CallingProcess reviews and improvementsSkills review of Team and Team deliveryTo grow RKS customer/client base throughout the South West and beyond outside the current geographical limits.Relationship Management extend customer base and new products to new and existing clients.Review and monitor retention of policies.Design and introduce support processes to achieve retention targets. Show less

    • Croma Security Solutions Group PLC (CSSG)

      Nov 2016 - Dec 2018
      Business Development Manager, CRM, Croma Security Soultions PLC

      CROMA SECURITY SOLUTIONSProtecting the things that matter.At Croma we go further to secure the things that matter to you. Whether you need to protect your home, business, people or assets, we are there as your trusted security partner – providing award-winning systems and solutions that deliver the peace of mind and protection you need. Whether you are looking to protect your critical assets from theft, or ensure only authorised people can access certain parts of your building, we will create just the right level of security package for you. From consolidated CCTV and access control solutions, to manned guarding by ex-military personnel, to the world’s leading vein technology identification systems, you can trust Croma to monitor, secure and protect. Croma Locksmiths & Security Solutions has been serving the south of England for 45 years providing extensive expertise in Locksmithing, Ironmongery and Security. Croma Locksmiths & Security Solutions has its HQ in Fareham, Hampshire, and offers seven outlets across the region including Bournemouth, Brighton, Fareham, Portsmouth, Southampton (Portswood), Southampton (Shirley), and Winchester. All of the products we offer can be provided with expert installation and maintenance from our highly trained professional locksmiths. We can provide free site surveys to our customers and an emergency 24 hour call-out service. Other services include: Key Cutting, Specialist Locks, Architectural Ironmongery, Access Control, CCTV, Automatic Door Operators, Safes and much more. Show less

    • Wiser Academy

      Jan 2019 - Jun 2019
      Sales and Marketing Consultant

      Wiser Academy was established in 2014, its key aim to become the training provider of choice for the UK insurance and wider financial sector. In an industry whereby human resources are an essential asset, training and development should be at the heart of every business. The Academy is passionate about encouraging businesses to invest in high quality learning and development support for their employees.Wiser Academy takes pride in the fact they are from the Insurance industry, they know exactly the challenges and demands faced by insurance companies and brokers and how the right training can make a positive impact. Show less

    • Palé Hall Hotel

      Jun 2019 - Jan 2020
      Senior Sales Manager/Events Consultant
    • Niche Patisserie Ltd

      Jan 2020 - now
      Managing Director
  • Licenses & Certifications

    • Advanced Level Apprenticeship in Customer Service in the Business Skills Sector

      Alliance of Sector Skills Councils
      Aug 2012
    • EDI Level 2 Key Skills in Application of Number

      EDI Supporting learning and performance
      Apr 2012
    • EDI Level 2 Key Skills in Communication

      EDI Supporting learning and performance
      Apr 2012
    • EDI Level 3 Certificate in Customer Service

      EDI Supporting learning and performance
      Apr 2012
    • EDI Level 3NVQ Diploma In Customer Service

      EDI Supporting learning and performance
      Apr 2012
    • Cert CII

      Chartered Insurance Institute
      Oct 2013
    • IF6 Household insurance products

      Chartered Insurance Institute
      Sept 2013
  • Volunteer Experience

    • Chairwoman

      Issued by Sturminster Marshall Pre School
      Sturminster Marshall Pre SchoolAssociated with Samantha Cleal
    • Riding Instructor/Trainer

      Issued by Riding for the Disabled Association on Jan 1989
      Riding for the Disabled AssociationAssociated with Samantha Cleal
    • Vice President

      Issued by Romsey Chamber of Commerce and Industry on May 2017
      Romsey Chamber of Commerce and IndustryAssociated with Samantha Cleal