Christopher Cruz

Experience

• 

  Wireless Advocates

  Apr 2015 - Aug 2018

  Sales Associate

  Interacted with customers every day at Costco, assisting them with their wireless devices. In this position, I would work with all major companies such as, Verizon, T-Mobile, AT&T, and Sprint. Assisted costumers with setting up new accounts for their services and provided support for their wireless devices. My determination always helped me achieve my goal of selling 15 phones a month.

• 

  Sourcepass

  Mar 2022 - Nov 2023

  • Work with SonicWALL to configure firewalls and switches. Tagging and un-tagging specific VLANs to network.• Configure micro servers, set up iLO and install all hardware. • Create and organize new client sites using ConnectWise management.• Install Automate and deploy Bitdefender security tools• Remote Troubleshooting with clients in need of assistance.• Onsite troubleshooting for physical computers.• Deploy Specific images for major clients nationwide.• Install hardware to desktop, laptops and micro servers. • Gain great communication skills working everyday with customer support• Handle all shipping and receiving packages making sure all packages are shipped in a timely matter to clients. • Gained great organization skills being in charge of entire inventory room. Show less

  • Network Engineer

    Aug 2022 - Nov 2023

  • Imaging Technician

    Mar 2022 - Aug 2022
• 

  Flexible Business Systems

  Oct 2023 - Aug 2024

  IT Support Specialist II
• 

  Net at Work

  Aug 2024 - now

  System Engineer