Laurice Gueco

Experience

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  International Medical Emergency Training, Inc. of American Heart Association

  Sept 2010 - Apr 2012

  Clinical and Skills Instructor/Coordinator

  -Worked as an in-house(hospital) clinical instructor for nursing students, newly passed Registered Nurses, Vocational Nurses-Attended in-house briefings and seminars for innovation organized by the any department under American Heart Association-Helped the hospital clinical department in the ideal calculation and restructuring of the healthcare practice in the Philippines-Reported on scheduled presentations – Trainings and seminars (i.e. Basic Life Support (BLS), Advance Care Life Support (ACLS), Electrocardiography (EKG) and Automated External Defibrillator (AED)-Performed daily news round-ups and clinical teaching summarization-Assisted in constructing monthly reports issued by the Corporate Planning and Research in collaboration with American Heart Association Show less

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  IMS Health

  Apr 2012 - Feb 2017

  -Team Lead of teams: BI Stewards (under Boehringer Ingelheim), HCRS Flex team, Pharmacy Strategy Group and HCRS Centralized QC Team-Responsible for training, monitoring attendance, mentoring the production and quality analyses of analysts needed to build and maintain liaisons-Knowledgeable in Project Management, Client Management and People Management-Prioritize, forecast allocations and execute business leadership on a day to day basis-Trains new hire employees and facilitates refresher courses for cross-trainings within the department-Conducts in monthly coaching for analysts in the team-Coordinates both with the local office and clients and attends monthly governance call with the US counterparts-Develops monthly quality analyses, independent valuations and projections for production of the team and department-Manages in keeping current on data processing operations trends and techniques to be able to operate enhanced processes-Drafts various documents (i.e. production reports, quality analysis, and training manuals), to co-underwriters, and/or any other employees of working relationship with the Company Show less -Acted as the Project Lead of Boehringer Ingelheim, responsible for training, monitoring attendance, mentoring the production and quality analyses of analysts needed to build and maintain liaisons-Performs daily maintenance of prescriber records using reference sources to make sure all pertinent information are up to date and accurate. -Performs phone verification of details on prescriber records to validate accuracy of reference data maintained as well as capturing client-required details such as primary office address and primary profession/specialty.-Responsible for maintaining excel sheets containing client-required details that varies from one project to another.-Assisted in monthly coaching for co-analysts-Coordinates both the local office and client and attends monthly governance call-Bridging and maintaining prescriber database, verification and research of all healthcare professionals all throughout America. -Developed quality analyses, independent valuations and projections for production of the team Show less

  • Data Management Team Lead

    May 2014 - Feb 2017

  • Production Analyst

    Apr 2012 - Apr 2014
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  IQVIA

  Mar 2017 - Feb 2019

  Associate Manager

  * Directly reports feedback about the targets of SLA and KPI of teams* Handles a group of Team Leads to ensure all team targets in production and quality are being met* Monitors progress of each team success and failures and provide necessary action items along with the team lead* Coordinates both with the local office and direct clients* Facilitates monthly governance meetings with clients* Ensures to meet all recruitment requests are being processed on a timely manner* Manages project work specifications, installation and management through standardized methodologies* Safeguards that all team leads are able to provide effective feedback and coaching sessions* Knowledgeable in Project Management, Client Management, People Management and Transition Management* Responsible for project preparation, design and planning, transition execution, pilot testing and implementation until steady turnover of projects from offshore work to onshore* Develops and mentors high potential leaders through OJT, Case Studies, providing Feedbacks, etc.* Efficiently assesses and strategizes departmental process improvement programs* Develops monthly quality analyses, independent valuations and projections for production of the teams and department* Manages in keeping current on data processing operations trends and techniques to be able to operate enhanced processes* Drafts various documents (i.e. knowledge transfer plans, production reports, quality analysis, and training manuals), to co-underwriters, and/or any other employees of working relationship with the Company Show less

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  IQVIA Asia Pacific

  Mar 2019 - now

  Production Manager

  • Meets financial goals while directing activities and setting goals for a staff of direct reports managing a team of full-time employees• Manages multiple priorities while coordinating goals with senior level management from Local Office operations and other key functions• Provides ongoing interaction Local Office and external clients, where applicable, including negotiation of service level agreements for validation and other data management services• May develop other businesses, in coordination with Local Office, starting with initial concept development through implementation and service• Develops and executes multi-million dollar strategic projects to support corporate growth initiatives as needed• Negotiates contracts with major file sources as needed• Develops staffing plans to improve productivity and quality of the databases by creating an environment that requires new thinking and effective problem solving• Continually evaluates and implements alternate technologies and processing schemes to improve daily operations• Ensures delivery of accurate, complete, and timely data available for use in client report creation• Maintains, implements, enhances, and automates quality procedures and standards• Implements, tracks, and leverages key metrics for quality, speed, and efficiency for continual process improvement Show less