
Savanah Knowlton
Customer Service Team Lead

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About me
BSW, SSW
Education

Utah Valley University
2022 - 2024Bachelor's degree Social WorkActivities and Societies: Member of the Social Work Club Member of the National Society of Leadership and Success Network

Utah Valley University
2019 - 2022Associate's degree Humanities/Humanistic StudiesActivities and Societies: Member of the Social Work Club Made the Dean's List
Experience

Port of Subs
Jun 2014 - Aug 2016Customer Service Team Lead
Utah Valley University
Aug 2016 - Jun 2017Student Employee
Bucket Wonders
Jun 2019 - Jan 2020Assistant Manager- Answered phone calls and emails- Made custom products and shipped them out - Assisted in calling on collections and placing orders

Revere Health
Jan 2020 - Feb 2021Financial Coordinator- Located and applied for grants, copay cards, and foundations on behalf of patients- Called insurance companies and received prior authorizations for patients- Communicated with patients about benefits, and payment plans

Ninth East Dental
Feb 2021 - Jun 2022Treatment Coordinator- Communicate with insurance companies for accurate coverage created and presented treatment plans, and created personal payment plans for patients with larger bills- Answered calls, emails, and text messages, scheduled treatment, checked patients in and out of the office- Continued to learn other aspects of the dental office to help out when needed

Kids On The Move
Apr 2021 - Sept 2021Night Shift Supervisor- Helped teach and participate in the Stepfamilies program for five hours a week by teaching children and teens about communication and coping skills for integrated stepfamilies - Coordinated volunteers for weeknight respite, arranged schedules for the staff

Family Haven
Jun 2022 - Mar 2023Crisis Respite Nursery Houseparent-A local non-profit agency focusing on preventing and treating child abuse and trauma, their Crisis Respite Nursery cares for children from newborn to age 11-Care for the children, including playing with them and providing positive adult relationships, preparing and serving meals/snacks, diapering, and bathing-Record keeping-Supervise volunteers in the nursery

ABS Kids
Apr 2023 - Oct 2024Registered Behavioral TechnicianProvide therapy to children with autism, in a one-on-one setting, by implementing individualized behavior plans using ABA (Applied Behavior Analysis) practices.Help clients learn skills including fin/gross-motor skills, hygiene, safety, communication, social/ emotional skills, etc. Helping children learn ABA therapy can help clients reach their most important goals with critical developmental skills.

Monument Health Group
Oct 2024 - nowDirector of Social ServicesAdvocate for the residents' rights within the building. Discharge plan and coordinate care with the residents and families. Complete mental, psychosocial, and behavior assessments. Coordinate community resources.
Licenses & Certifications

Certified Member (CM)
The National Society of Leadership and SuccessDec 2022
Registered Behavior Technician (RBT)
ABS KidsApr 2023
Domestic Violence/Intimate Partner Violence
Utah Domestic Violence CoalitionJan 2022
Adult and Pediatric First Aid/CPR/AED
American Red CrossMay 2022
Social Service Worker
Utah Department of CommerceMay 2024- View certificate

Student Researchers
CITI ProgramJan 2023
Volunteer Experience
Social Work Intern
Issued by Provo City School District on Aug 2023
Associated with Savanah KnowltonCrisis Respite Nursery Volunteer
Issued by Family Haven on Jan 2022
Associated with Savanah KnowltonChild Respite Volunteer
Issued by Stronger Families on Aug 2021
Associated with Savanah KnowltonMissionary
Issued by The Church of Jesus Christ of Latter-day Saints on Jun 2017
Associated with Savanah KnowltonStudent Intern
Issued by Barratt Elementary School on Aug 2015
Associated with Savanah Knowlton
Languages
- koKorean
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