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Gil Sanchez

Gil Sanchez

Product Advisor, Technical Support Analyst

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location of Gil SanchezBellevue, Washington, United States

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  • Timeline

  • About me

    Advisory Systems Engineer at Dell EMC

  • Education

    • Japan America Institute of Management Science

      -
      Business Management & Computer Science

    • De La Salle University

      -
      Bachelor of Science - Economics

    • University of Washington

      -
      Data Communications

  • Experience

    • Attachmate

      Jan 1993 - Jan 1997
      Product Advisor, Technical Support Analyst

      Started as a front line support analyst for Attachmate’s Windows based IBM Emulation Products in North America’s Customer Support Organization. Promoted to the role of Product Advisor leading a team of analyst, provided them with second level support as well as third level support for localized Japanese software, APPC LU 6.20 and 3270 communications products. Coordinated team’s activities and case management

    • Hewlett Packard Enterprise

      Jan 1997 - Jan 2000
      System Engineer

      Team Lead for Microsoft, responsible for coordinating System Engineering (SE) team efforts; determine SE specialization; and management of SE projects within account. SE responsibilities include: pre-sales support, consulting expertise and account management to facilitate the sale of Compaq hardware, software products and services.

    • Dell Technologies

      Jan 2000 - now
      Advisory Systems Engineer

  • Licenses & Certifications

    • Associate - Data Science (DECA-DS)

      Dec 2017

    • Expert - Cloud Architect, IT-as-a-Service (DECE-CA)

      Dell EMC
      Jan 2016

    • Expert - Cloud Architect, IT-as-a-Service (DECE-CA)

      Jan 2016

    • Specialist - Cloud Architect, Virtualized Infrastructure (DECS-CA)

      Dec 2014