Lorri Ely

Experience

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  Banfield The Pet Hospital

  May 2004 - Feb 2006

  Sr Manager, Information Technology

  Senior Manager over IT Infrastructure teams for multi-national organization. Responsible for leading and driving organizational change and an IT department "turnaround" to improve technology, processes, and operational efficiencies for IT. Major strategic business initiatives included a complete technology refresh and capabilities upgrade across hundreds of veterinary hospitals, and a data center migration as part of relocating corporate headquarters to a new facility. Worked closely with the CIO and CFO on strategic and financial planning.Primary Job Responsibilities Included:Strategic PlanningBudgetingHiring/RecruitingResource Management and PlanningContract and Vendor ManagementRoad map - Technology Planning and OverhaulProject Planning and DeliveryManagement• Sr. Manager of IT Infrastructure department serving ~500 veterinary hospitals across the U.S., U.K., Mexico and Portland headquarters. Managed major initiatives including major infrastructure overhaul at all hospital locations and data center migration for company headquarters move.• Develop IT strategy and roadmap to support company’s 30% annual growth rate, constantly striving to identify technology and process improvements to increase environment stability, reliability, security and performance.• Develop and manage $13 million IT budget and project budgets.• Develop requirements and oversee IT medical technology, security, data center, and infrastructure projects.• Plan and execute an IT department turnaround, improving overall customer satisfaction scores.• Coach, mentor, and manage a team of 3 managers and 25 engineers and technicians.• Manage vendor relationships with external (outsourced) help desk, and infrastructure service vendors.• Promoted from initial Systems Architect position after five months on job. Show less

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  Regence BlueCross BlueShield

  Aug 2006 - Feb 2011

  Enterprise Architect / Technology Architect / Solutions Engineer

  • Build strategic relationships with senior business leaders to develop technology road maps and initiatives in order to ensure the business achieves and maintains a competitive advantage in the industry.• Work as liaison between the Business and IT to identify, recommend, and design technology solutions to meet strategic and tactical business needs. • Participate in vendor and product evaluations, RFI/RFP’s, development of business cases, and preparation of project estimates and budgets. • Review vendor contracts, legal documents, and statements of work to ensure the business goals are covered and that the right solution components will be delivered. Applies knowledge of HIPAA laws, industry regulations, and corporate policies.• Work with analysts and technical project teams to analyze business requirements, design and articulate technology solutions, and ensure successful project implementations. • Develop high level technology architecture designs to deliver complex, multi-million dollar projects, and ensure technical team engagement and delivery of the design is executed from start to finish.• Develop and document technology solutions diagrams and other technology architecture artifacts.• Review and approve project functional and technical specifications to ensure overall quality control. Show less

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  Cambia Health Solutions

  Feb 2011 - Aug 2016

  Manage Cambia's Direct Health Solutions business operations and special initiatives to ensure success of Cambia's innovative healthcare companies. Provides strategic planning and consulting including support of business model and business plan development. Assists early stage businesses and start ups with business support including business capability development, establishing effective business operations, product and business development, and product and technology road mapping. Manages Cambia's shared support services division (legal, HR, marketing, security/privacy, IT) performance results in support of DHS business goals: develops business operating and service level agreements, KPIs, and operational and executive dashboards and scorecards. Responsible for managing the day-to-day operations needs of the DHS division including budget, resource management, and internal projects and special initiatives including continuous process improvement and business process re-engineering. Cambia’s Direct Health Solutions (DHS) portfolio of companies spans health care information technology and product development; retail health care; pharmacy benefit management; life, disability, dental, vision and other ancillary products; alternative solutions to health care access; and free-standing health and wellness solutions. Show less Enterprise Architect responsible for planning, aligning, and driving technology initiatives to support new business growth. Role encompasses technology solutions design, technology road mapping and strategic planning, complex technology project leadership, project estimating/budgeting, and coordination with technical delivery and sustainment teams to ensure successful delivery of achievement of business objectives.Responsibilities include:* Technical project leader of cross-functional, multi-disciplinary initiatives: data, integration, analytics, new software product development, and implementation of ERP, CRM, CMS, COTS, and other web and cloud-based architectures and technology solutions.* Successful leadership and delivery of numerous strategic multi-million dollar technology initiatives.* Technology uplift and porting current business applications to new technology platforms to enhance business functionality and improve sustainability and efficiency.* Planning for scalability and designing sustainment support models: planning how infrastructure, and applications will be managed as part of the company expansion plans and new business models. Show less

  • General Manager, Product Strategy

    Jan 2016 - Aug 2016

  • Director of Executive Operations

    Oct 2013 - Jan 2016

  • Enterprise Architect

    Feb 2011 - Oct 2013
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  Ely Digital

  Sept 2016 - now

  Consultant

  Ely Digital provides digital strategy, web / e-commerce, digital marketing, and business & technology consulting services to companies in Portland, Oregon and nationwide. We help businesses achieve their growth strategy and business goals by leveraging the right technology and digital marketing solutions to add measurable value to the bottom line.