
Paul Martin
National Client Director (Recruitment & Contracting)

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About me
From Strategy & Insights to Impact: Unlocking Operational Excellence in HR
Education

University of Portsmouth
-BSc(Hons) Information Technology & SocietyActivities and Societies: Ski Club Race Captain Computing & Mathematics Degree with one year Industry placement undertaken as a Business Analyst with NCR across sites in Amsterdam, Munich, Paris, London and Glasgow.

Loughborough University
-Foundation Industrial DesignActivities and Societies: Ski Club Chair Industrial Design.foundation year.
Experience

Accenture
Jul 2003 - Jun 2010National Client Director (Recruitment & Contracting)Employed by a wholly owned Accenture subsidiary: Diversiti People (sold to Chandler MacLeod in FY07)

Telstra
Jul 2010 - Sept 2015Led a diverse portfolio of teams within a large HR Talent function, including Extended Workforce Management, Special Projects, Career Transition & Redeployment, Org Psychs, Contract Generation, M&A, Reporting, and Graduate Recruitment (accountable for a core team of ~45, plus ~20 seasonal temps).1. Designed and implemented the workforce strategy for a $1.2B Defence bid, contributing to its successful award, with Defence highlighting the strategy's strength.2. Centralised management of the extended workforce (6,000+ contractors) through a transformative workforce strategy, including the creation of a contractor remuneration model aligned with Telstra’s Work Model, delivering $50M+ in first-year savings.3. Delivered multiple large-scale career transition and redeployment projects, including a solution for 2,500+ employees impacted by a single restructure, ensuring smooth transitions and operational continuity.4. Partnered across HR to execute various people, process, and technology initiatives, such as revamping background check policies and processes, achieving $1.3M in annual savings. Show less
Operations Director, Telstra Careers
Nov 2010 - Sept 2015Senior Manager Special Projects (HR / Careers)
Jul 2010 - Feb 2014

EnergyAustralia
Feb 2014 - Nov 2014Head of Talent AcquisitionSuccessfully led, coached and shaped a high-performing team of ~30 during a one-year maternity leave contract (during a sabbatical from Telstra), delivering recruitment and extended workforce management solutions for one of Australia’s largest electricity and gas retailers / generators.

Allegis Global Solutions
Sept 2015 - Nov 2018Director, Operational Excellence & Strategy (HR)Allegis Group, a USD $13B+ human capital solutions leader, serves top global organisations.1. Directed operational excellence and strategy for APAC clients, including HSBC, Corning, GlaxoSmithKline, and Australia Post.2. Led a remote APAC team across Adelaide, Sydney, Singapore, and the Philippines, collaborating with client executives throughout Australia, India, China, Hong Kong, and Singapore.3. Delivered a pivotal global operational excellence project for American Express, aligning strategy, technology, and process improvements across 600 talent staff to meet global targets, with extensive on-site work in the US (Arizona, Florida, Maryland, New York), India (New Delhi), and Australia (Sydney).4. Earned the prestigious Allegis “W3 Award” (2018) from over 600 global leaders for project success, securing the roles of 600 staff. Show less

RMIT University
Nov 2018 - Dec 2021Head of Talent AcquisitionLed a team of ~40 staff to deliver end-to-end talent acquisition, executive search, DE&I initiatives, employment branding, and internal mobility, managing tens of thousands of HR transactions annually.1. Designed and launched a comprehensive greenfield talent solution, transforming the candidate, hiring leader, executive, and HR experience.2. Implemented a leading L&D platform (Social Talent), including asynchronous learning paths by role, micro credentialling and in person sessions to bridge capability gaps.3. Implemented a cutting-edge talent technology stack, closing capability gaps, enhancing efficiency, improving DE&I outcomes, and mitigating compliance risks. Key tools included Vervoe, Textio, VideoMyJob, LinkedIn Recruiter, CV Check, and Power BI dashboards.4. Navigated the function through the challenges of COVID-19, developing recruitment controls and policies that achieved >$40M in cost avoidance while ensuring operational continuity post-pandemic. Show less

Monash University
Jan 2022 - Jul 2024Director, Monash TalentDirected a pivotal team of ~40 staff to deliver ~3,000 annual internship placements across ~1,000 industry partners, while providing innovative early career talent solutions to industry and a 44-week career readiness course to graduates.1. Achieved a 40% operational efficiency gain over 3 years through strategic capability, process, and technology enhancements, meeting an ambitious 4-year government stretch target that secured significant funding.2. Accountable for the Professional Year program (32-weeks of classroom-based training plus a 12-week internship placement) for IT, Engineering and Accounting students.3. Revolutionised Customer Experience and data collection by designing and implementing a world-first use case of Enboarder, earning global recognition.4. Developed a suite of Power BI dashboards, delivering actionable insights that optimised operations and enhanced decision-making across the organisation. Show less

Therefore Talent
Jul 2024 - nowDirector & Co FounderTherefore Talent transforms organisations through innovative solutions that align with their strategic goals and foster a culture of engagement and operational excellence.
Licenses & Certifications
- View certificate

Franklin Covey, Leadership: Great Leaders, Great Teams, Great Results ®
FranklinCovey Australia & NZ - View certificate

Leading Strategic Innovation in Organizations
Vanderbilt UniversityJun 2014 - View certificate

Miller Heiman, Large Account Management Process (LAMP®)
Miller Heiman Group, A Korn Ferry Company - View certificate

LEGO SERIOUS PLAY - Certified Facilitator
Pivotal PlayOct 2024 - View certificate

Developing Innovative Ideas for New Companies: University of Maryland
University of MarylandJun 2014
Volunteer Experience
MIT Technology Review Global Panel
Issued by MIT Technology Review on Aug 2021
Associated with Paul MartinHumanitarian Aid Volunteer
Issued by Disaster Relief Australia on May 2020
Associated with Paul Martin
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