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Karl T.

Karl T.

IT helpdesk and customer service representative/ Part-Time Contract

Followers of Karl T.292 followers
location of Karl T.Greater Boston

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  • Timeline

  • About me

    Senior Manager Information Security at Watts Water Technologies

  • Education

    • UMass Boston

      -
      Bachelor of Science in Information Technology Computer Forensics and Network/Mobile Security Magna Cum Laude

      Activities and Societies: Golden Key International Honor Society Collect and analyze data from computer systems, networks, wireless communications, and storage devices in a way that is admissible as evidence in a court of law.

    • Boston University

      -
      Computer Engineering

    • University of Massachusetts Lowell

      -
      Master of Science in Security Studies Cyber Security

      Understanding of computer network security principles, human behavior, systems, cyber forensics, and the strategies and agencies (Federal and State) that are intended to secure the nation from cyber attacks.

  • Experience

    • The TJX Companies, Inc.

      Jan 2008 - Jun 2008
      IT helpdesk and customer service representative/ Part-Time Contract

      - Research computing devices for network failures.- Test offsite locations for security intrusions. - Remote desktop support to off-site employees.- Patch and maintain security appliances affected by data breach.

    • PUI, Projections Unlimited, Inc.

      Jul 2009 - Jan 2013
      Inside Sales Engineer

      - Account manager in selling electro-mechanical parts to OEM & CM organizations.- Support outside sales team.- Help grow various accounts located nationally and globally- Technical point of contact for IT related tasks.

    • StratusPointIT

      Jan 2013 - Dec 2013
      Technical Support Engineer

      - Manage account, full services - Perform Audits and routine Maintenance - Vendor Coordination to resolved issue (3rd party, ISP, etc)- Perform desktop imaging for customers- Work as field technician (Expos, demonstrations and Proactive maintenance at Data Center)- Some Linux/Unix management on servers.

    • Integrated IT

      Dec 2013 - Nov 2016
      Systems Analyst | Field Engineer

      - Incident response to security breaches and threats.- Forensic analysis on compromised workstations.- Conducting security risk assessments. - Establishing compliance to security related frameworks including NIST and PCI.- Perform server migrations on expiring Windows 2003 platform to Server 2008 and Server 2012.- Coordinated and managed multiple office 365 migrations for onsite hosted exchange.- Secure and configure VPN tunnels on Cisco ASA 5505, 5510, Sonic Wall TZ and NSA series.- Secure and configure firewalls in high availability for Meraki MX-100 series. Show less

    • Mimecast

      Nov 2016 - Feb 2018
      Messaging Security Analyst

      - Immediate response to new threats through email traffic analysis and malicious activity detection.- Signature writing for pattern-based detection techniques.- Maintenance of global Anti-Spam systems & Real-Time Block Lists. - External RBL monitoring.

    • Watts Water Technologies

      Feb 2018 - now

      - Drive integration and implementation of new tools and techniques within the organization. - Provide Incident Response leadership against high-priority escalations.- Proactively hunt for potential malicious activity and incidents across the organization.- Help develop transformational projects across the enterprise. - Directly contribute to the development and execution of a multi-year roadmap. - Establish and maintain operational SOPs for all responsible areas and technologies. Show less

      • Senior Manager Information Security

        Mar 2023 - now

      • Information Security Manager

        Feb 2020 - Feb 2023

      • Information Security Engineer

        Feb 2018 - Feb 2020

  • Licenses & Certifications

    • Metasploit Pro Certified Specialist

      Rapid7
      Jun 2018

    • A+

      CompTIA
      Aug 2006

    • Net+

      CompTIA
      Apr 2013