Bernadetta C.

Experience

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  The Dharmawangsa Jakarta

  Feb 2015 - Aug 2015

  Pastry Cook

  - Responsible of patisserie and bakery production- Maintain workplace safety and health policies and procedures- Responsible of cooking on demand while needed

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  Club Med

  Aug 2015 - Feb 2016

  Gentle Organizer (GO)

  - Responsible of organizing events and all day entertainment- Ensures the safety of children and pre-teens- Working in multinational environment - Representative of customer relation to all guest and report to Management

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  Holland America Line

  Jan 2016 - Mar 2020

  Food And Beverage Assistant

  - Ensure an efficient and safety of basic service sequence all the time- Handle guest satisfaction, complaints, reported to management- Ensure compliance of sanitation, hygiene, health and safety requirements based on USPH standard- Promote and up selling of other additional items- Certification of Basic Safety Training,Crisis Management And Human Behavior- Responsible as a Commander/ Asst. Commander during Safety Drill

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  PT Kirana Indo Pratama

  Jul 2020 - now

  Operations Manager

  - Utilizes budgets to achieve financial objectives.- Responsible for HSE compliance within the catering services- To ensure the efficient and effective delivery of catering operations and designated services to the client organization in accordance with the agreement of the contract- Ensure hospitality is produced to the highest possible standard and is delivered to the agreed specification- Organize team schedule and managing quality assurance - Train and coaching staff with Food Safety, Quality, Service Standard Show less