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Danny Ball MA (ODE)
Learning Technology Support Officer

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About me
Digital Learning Manager | AI and Learning Design Specialist | Passionate about delivering personalised learning experiences.
Education

Canterbury Christ Church University
2007 - 2010Bachelor of Science (BSc) Business Studies and Human Resource Management First Class (Hons)
The Open University
2015 - 2018Master’s Degree MA in Online and Distance EducationCovering the theory and practice of online and distance education; this MA enabled me to further develop my pedagogic knowledge and understanding of technology-enhanced learning, from design, selection and use, to evaluation and continuing development.Modules studied:- H800 Technology-enhanced learning: practices and debates- H817 Openness and innovation in elearning- H818 The networked practitioner- H810 Accessible online learning
Experience

Canterbury Christ Church University
Feb 2014 - Jun 2018Learning Technology Support OfficerKey contributor leading on the technical delivery, testing, maintenance and development of the University’s learning technology platform suite.Key duties and achievements:• Proven experience of designing and developing a wide range of online learning resources, e-learning modules and digital content using a range of tools – Articulate 360 (Rise and Storyline), Microsoft Office, Adobe Dreamweaver, Adobe Photoshop. As well as working knowledge of HTML, CSS and responsive web design.• Responsible for developing new support documentation, training and other support resources for the learning technology platforms.• Lead on the development of IT system upgrade project plans, devising test plans/scripts and undertaking technical testing. By working in partnership with both internal and external stakeholders, this resulted in the successful implementation of four major upgrades of the University’s business-critical virtual learning environment and its associated tools.• Responding to student feedback, worked in partnership with students and staff to develop a new, consistent VLE module template, to help overcome the numerous usability issues reported by students affecting their online learning experience. Following extensive consultation, the template was adopted as the university standard.• Regularly provided technical support, advice, and development on the learning technology platforms to the wider Learning Technology Team. Thus, enabling the team to keep up-to-date on technical functionality and developments, which in turn allowed the team to effectively contribute to the delivery of the University’s Learning and Teaching Strategy.• Proactively participated in external networking and university projects to review and recommend new technologies and opportunities to improve technology-enhanced learning at the university. Show less

LIBF
Jun 2018 - nowAs a Learning Design Manager, I lead the design and development of effective learning strategies for qualifications and programme. I ensure they meet stakeholder feedback, business needs, and organisational requirements with a focus on the learner experience. I work collaboratively with senior colleagues, external clients, and other departments to influence the structure and design of qualifications and learning programs through needs analysis and the application of relevant instructional design and adult learning theories. Show less The London Institute of Banking & Finance (LIBF) is a university college advancing banking and finance in over 120 countries, through the provision of outstanding education and thinking, tailored to the needs of business, individuals and society. They employ approximately 200 staff.Responsible for leading on the end-to-end design and development of innovative learning content for both online and blended courses. This involves providing advice, developing and delivering e-learning solutions using a range of appropriate technologies and media, to meet the pedagogical course requirements.Key duties & achievements:• Working closely with a range of stakeholders and subject matter experts (SMEs) to inform the learning design decision-making process by guiding them through the different options available, and the advantages and disadvantages of each.• Supporting SMEs to create content for online and blended courses – providing guidance and practical support, where necessary, using a range of technologies.• Designing and developing a wide range of e-learning solutions – e-learning modules, videos, audio, animations, graphics, quizzes etc. to meet the pedagogical course requirements.• Successfully re-developed several modules ranging from level 3 to level 6 (equivalent to A-levels, undergraduate and masters), as well as the development of new qualifications.• Over the last ten months, played a key role in contributing to the virtual learning environment (VLE) review project; providing pedagogic, course design and VLE management experience. This resulted in the senior leadership group accepting the project group’s recommendation to invest in a new VLE.• Microsoft Teams early adopter and ‘champion’ – successfully rolled out Microsoft teams across a matrix-structure department consisting of 15 employees, resulting in the development of new working practices and increased communication/collaboration. Show less
Digital Learning Manager
Jun 2024 - nowLearning Design Manager
Apr 2023 - Jun 2024Learning Designer
Jun 2022 - Apr 2023Learning Technologist
Jun 2018 - Jun 2022
Licenses & Certifications
- View certificate

Premiere Pro CC 2018 Essential Training: The Basics
LinkedInOct 2018 - View certificate

Microsoft Teams Quick Tips
LinkedInFeb 2019 
Learning Moodle 3.1
LinkedInJul 2018- View certificate

Illustrator CC 2018 Essential Training
LinkedInNov 2018 - View certificate

Learning SharePoint Online
LinkedInMar 2019 - View certificate

Microsoft Teams Essential Training
LinkedInFeb 2019 - View certificate

Elearning Techniques: Visual Design
LinkedInDec 2018 - View certificate

The Neuroscience of Learning
Lynda.comMay 2018 - View certificate

Microsoft Teams Tips and Tricks
LinkedInFeb 2019 - View certificate

Learning Articulate Storyline 360
LinkedInAug 2018
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