Andrew DeWaard

Experience

• 

  Insight

  Aug 2007 - Apr 2008

  Project Coordinator

  Collaborated with upper management to create policies and procedures pertaining to the department needs.Had responsibilities for four major national accounts as the first point of contact for order fulfillment, price quoting, part ordering, shipping needs, complex customer inquiries, billing and call completion.Maintained daily deadlines, fulfilling over 500 orders, inquiries and repairs on a weekly basis.Became the problem troubleshooter for the entire department after a promotion within 3 months. Show less

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  System Solutions, Inc

  Apr 2008 - Sept 2011

  Currently training, acquiring certifications and attending sales seminars for the following manufacturers: HP, IBM, Citrix, Cisco, VMware, Symantec, NetApp and DellTraining and certifications include IP telephony, cloud infrastructures, networking, data storage, virtualization, server consolidation and data backup Managed a satellite office of technicians and systems engineers at the head offices of a multi-state bankReduced labor costs, inventory costs and turnover while increasing employee utilization and efficiencyAssisted on multiple parallel projects, coordinated resource scheduling, monitored and controlled schedule and scope of projects, supervised a team of 10 individuals, offered training and guidance to the team when needed and handled administrative tasks Supervised a multi-state team of technicians to ensure prompt response times and the highest level of customer service for a diverse client baseMaintained inventory count levels, performed procurement activities and assisted in the oversight of customer projects and achieved a promotion to Senior Services Coordinator within my first year of

  • IT Sales Representative

    Feb 2011 - Sept 2011

  • Senior Services Coordinator

    Nov 2008 - Feb 2011

  • Services Coordinator

    Apr 2008 - Nov 2008
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  Augmentity

  Sept 2011 - Dec 2012

  Project Manager
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  Sayers

  Jan 2013 - now

  • Director of Professional Services

    Jan 2021 - now

  • Senior Project Manager

    Feb 2015 - Jan 2021

  • Project Manager

    Jan 2013 - Feb 2015
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  Elroy Estate

  Nov 2018 - now

  Owner

  Small scale market garden focusing on organic fruits and seasonal vegetables