Andrew DeWaard

Andrew DeWaard

Project Coordinator

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location of Andrew DeWaardElroy, Wisconsin, United States

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  • Timeline

  • About me

    Director of Professional Services at Sayers

  • Education

    • Keller Graduate School of Management of DeVry University

      2009 - 2011
      Masters Project Management

      Graduation with Distinction and nominated for the 2011 Keller Capstone Award.

    • Gies College of Business - University of Illinois Urbana-Champaign

      2000 - 2004
      B.A. Marketing
  • Experience

    • Insight

      Aug 2007 - Apr 2008
      Project Coordinator

      Collaborated with upper management to create policies and procedures pertaining to the department needs.Had responsibilities for four major national accounts as the first point of contact for order fulfillment, price quoting, part ordering, shipping needs, complex customer inquiries, billing and call completion.Maintained daily deadlines, fulfilling over 500 orders, inquiries and repairs on a weekly basis.Became the problem troubleshooter for the entire department after a promotion within 3 months. Show less

    • System Solutions, Inc

      Apr 2008 - Sept 2011

      Currently training, acquiring certifications and attending sales seminars for the following manufacturers: HP, IBM, Citrix, Cisco, VMware, Symantec, NetApp and DellTraining and certifications include IP telephony, cloud infrastructures, networking, data storage, virtualization, server consolidation and data backup Managed a satellite office of technicians and systems engineers at the head offices of a multi-state bankReduced labor costs, inventory costs and turnover while increasing employee utilization and efficiencyAssisted on multiple parallel projects, coordinated resource scheduling, monitored and controlled schedule and scope of projects, supervised a team of 10 individuals, offered training and guidance to the team when needed and handled administrative tasks Supervised a multi-state team of technicians to ensure prompt response times and the highest level of customer service for a diverse client baseMaintained inventory count levels, performed procurement activities and assisted in the oversight of customer projects and achieved a promotion to Senior Services Coordinator within my first year of

      • IT Sales Representative

        Feb 2011 - Sept 2011
      • Senior Services Coordinator

        Nov 2008 - Feb 2011
      • Services Coordinator

        Apr 2008 - Nov 2008
    • Augmentity

      Sept 2011 - Dec 2012
      Project Manager
    • Sayers

      Jan 2013 - now
      • Director of Professional Services

        Jan 2021 - now
      • Senior Project Manager

        Feb 2015 - Jan 2021
      • Project Manager

        Jan 2013 - Feb 2015
    • Elroy Estate

      Nov 2018 - now
      Owner

      Small scale market garden focusing on organic fruits and seasonal vegetables

  • Licenses & Certifications

    • Project Management Professional/PMP

      Project Management Institute
      Aug 2011
  • Volunteer Experience

    • Fundraiser and Participant

      Issued by National Multiple Sclerosis Society, Greater Illinois Chapter on Jun 2012
      National Multiple Sclerosis Society, Greater Illinois ChapterAssociated with Andrew DeWaard
    • Youth Basketball Coach

      Issued by YMCA of Metropolitan Chicago on Jan 2015
      YMCA of Metropolitan ChicagoAssociated with Andrew DeWaard
    • Community Representative

      Issued by Chicago's 35th Ward - Participatory Budget Council on Jan 2016
      Chicago's 35th Ward - Participatory Budget CouncilAssociated with Andrew DeWaard
    • Albany Park World Fest Committee Member

      Issued by Albany Park Neighbors on Jan 2016
      Albany Park NeighborsAssociated with Andrew DeWaard