THABANI SHABALALA

Experience

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  ACROW Racking and Shelving

  Oct 2012 - Apr 2013

  M

  Quality Controller

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  UMZIMKHULU LOCAL MUNICIPALITY

  Jan 2013 - Jul 2014

  Project Manager

  Managing the development of by-laws, implementing the paid parking meter system. Enforcing by-laws

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  Zakuza mzolisi and associates

  Apr 2013 - Jul 2013

  Consultant

  Consulting with clients, giving legal advice, managing client cases, office administration

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  GOVERNMENT EMPLOYEES MEDICAL

  Aug 2014 - Jan 2017

  CLO

  CLIENT LIASION OFFICER, implementing a variety of administrative and client services tasks, including the resolution of member queries.Visit, interact with and assist Scheme members in national departments on a daily basis Facilitate meetings at employing departments in an effort to resolve administrative issues encountered by members Receive Scheme correspondence from members and submit same to the Scheme’s Administrator on a daily basis Follow up with members on information or documents that the Scheme requires to finalise business processes Assist GEMS Tele-marketing Service Provider at departmental road shows by attending to member queries and assisting members with the correct completion of Scheme documents Liase daily with the GEMS appointed Administrator to process member requests and address queries  Log all resolved and unresolved queries on a daily basis for reporting purposes Submit all correspondence received to the Scheme’s Administrator daily Compile daily activity reports Escalate all unresolved queries to the Client Liaison Team Leader on a daily basis Represent GEMS well at all times in respect of its Mission, Vision and Values Show less

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  Liberty Mutual Insurance

  Jan 2018 - Oct 2020

  Financial Advisor
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  ASM Communication and Training Solutions

  Oct 2020 - now

  Sales Manager and Facilitator