Mohammad Abu-Dalou

Experience

• 

  Barco

  Nov 2006 - now

  In my current role, I provide strategic leadership and foster collaboration among cross-functional teams to drive business success. I work closely with high-profile clients, ensuring that strategic goals align with technical solutions to enhance operational performance and user experience. I have successfully implemented high-end visualization rooms and control room solutions for esteemed clients, including Aramco, Qatar Petroleum, and RasGas, optimizing mission-critical environments for peak efficiency. Additionally, I cultivate strong partnerships with organizations such as Schlumberger, Dubai Police, Dubai Civil Defence, Abu Dhabi Navy, Shell, ADCO, and Al Maktoum Airport, enabling the deployment of advanced display technologies that enhance training, monitoring, and control systems.Here Are Some of My Key Contributions:• Orchestrated high-impact projects and delivered bespoke visual solutions tailored to industry-specific needs, elevating customer satisfaction and expanding market presence across the MEA region.• Designed and deployed intricate visual systems for prestigious clients, reinforcing Barco's standing as a leader in cutting-edge visual technologies.• Engineered mission-critical visual solutions for large-scale control rooms and video walls for clients such as MBC, Al Arabiya, and Dubai TV, leveraging deep industry expertise in oil, gas, and industrial sectors to bolster operational readiness and security monitoring. Show less In this role, I focus on driving customer success by managing pre-sales activities, including demo setups, technical training, and client support, ensuring an exceptional client experience across the MEA region. I lead product demonstrations, both on-site and in-house, to empower clients in making informed purchasing decisions and to strengthen Barco’s market leadership. Furthermore, I swiftly resolve technical issues to minimize disruptions and sustain brand loyalty. I also collaborate closely with internal teams to align projects with strategic objectives and support the preparation of essential documents for tender submissions and spare parts sales.My Contributions in This Role:• Facilitated seamless pre-sales engagements through hands-on demo setups, technical training, and proactive client interactions.• Conducted comprehensive product demonstrations that guided clients toward optimal purchasing decisions.• Diagnosed and resolved technical challenges, ensuring uninterrupted operations and reinforcing client satisfaction.• Strengthened interdepartmental collaboration to align project execution with corporate strategies.• Assisted in preparing tender documents and managing spare parts sales to optimize project outcomes Show less In my previous role, I was responsible for designing and delivering cutting-edge visual solutions for mission-critical control rooms, command centers, and security monitoring facilities. My expertise was instrumental in enhancing operational efficiency and ensuring seamless integration of Barco’s technologies into client infrastructures. Additionally, I provided high-level technical consultations and site assessments, delivering customized solutions that met specific project requirements. I also took the lead in organizing expert training sessions for clients and partners, fostering long-term business relationships.Key Achievements in This Role:• Developed and implemented state-of-the-art visual solutions for mission-critical environments, driving efficiency and reliability.• Spearheaded end-to-end solution design for global projects, seamlessly integrating Barco’s advanced technologies.• Conducted in-depth technical consultations and site assessments to craft high-performance, tailor-made solutions.• Designed and led specialized training programs to enhance client and partner expertise in Barco’s display technologies. Show less As a Technical Engineer, I managed complex projects from inception to completion, ensuring timely delivery while adhering to budget constraints. I proactively identified risks and developed mitigation strategies to uphold high-quality standards. My role involved overseeing the installation, commissioning, and servicing of large-scale visual display projects across the MEA region. Additionally, I provided hands-on training to clients and partners, equipping them with the necessary skills to operate and maintain Barco systems effectively.My Impact in This Role:• Directed large-scale projects, ensuring timely completion and budget adherence.• Assessed risks and devised proactive mitigation strategies to uphold project integrity.• Installed, commissioned, and serviced extensive visual display solutions across diverse industries.• Delivered comprehensive hands-on training to clients and partners, enhancing system usability.• Streamlined ticket management through Salesforce/SAP, optimizing issue resolution efficiency.• Provided both remote and on-site troubleshooting support, ensuring seamless system performance.• Enhanced system reliability through deep expertise in IP streaming, servers, and hardware optimization.• Led Barco’s Experience Centre, ensuring flawless demo setups and showcasing cutting-edge display technologies.Additional Experience:• Technical Engineer | Project Manager at ITM Barco Graphics, UAE• Technical Engineer at Man Roland-YK&F, Jordan & Lebanon Show less

  • Project Manager | Solution Architect | Pre-Sales | Customer Support Engineer

    Nov 2006 - now

  • Pre-Sales | Cinema Division

    Feb 2021 - now

  • Senior Architect | Specialist Control Rooms

    Feb 2014 - Feb 2021

  • Technical Engineer | Customer Support

    Nov 2006 - Feb 2014