
Abdullah Ishtiaq
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About me
Manager Operations | BE, MBA | Production, Supply Chain, Quality Assurance | PMP, SSGB, QMS Lead Auditor
Education

Chip Designing, Skill Development Council
2008 - 2008Course Chip DesigningActivities and Societies: Chip Designing using HDL, FPGA and Introduction to ASIC Design

Bahria University
2015 - 2017Master of Business Administration (M.B.A.) Supply Chain and Operations Gold Medal
MIT Center for Transportation & Logistics
2023 -Logistics, Materials, and Supply Chain Management.webp)
National University of Sciences and Technology (NUST)
2006 - 2010Bachelors of Engineering Electrical Engineering
Experience

EME College, NUST
Jan 2006 - Jan 2010Student
Pakistan Institute Of Engineering and Applied Sciences PIEAS
Jul 2008 - Sept 2008InternshipInternship on applications of digital control systems
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Center for Advanced Research in Engineering (CARE)
Jul 2009 - Sept 2009InternshipResearch Internship on Intelligent Guided Systems

Philip Morris International
Feb 2011 - Feb 2014Supervisor Quality Assurance- Developed QMS for cigarette manufacturing facilities and successfully certified for ISO 9001- Supported certification for ISO 14001 and OHSAS 18001 as core team member- Set-up material testing (MQA) laboratory in Pakistan supporting all domestic production- Implemented Genesis (Laboratory Information Management System – LIMS) for test automation and data integrity- Managed a team of 50+ head count comprising of engineers, analysts and technicians- Supported material qualification of 20+ items for localization efforts- Implemented PMI SAP in QA for supplier monitoring and product specification management- Represented PMPkL QA in PMI Asia Pacific meetings - Acted as focal person for regional initiatives in Lean, QMS and product integrity Show less
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Lakson Tobacco Company Limited (an affiliate of Philip Morris International)
Feb 2011 - Aug 2011Management Trainee- Performed Gap assessment between local manufacturing practices and PMI Quality Systems and Good Manufacturing Practices; developed action plans- Conducted PFMEA exercise for the cigarette manufacturing facility- Developed feasibility of MRP implementation as procurement function was revamped

PTCL
Mar 2014 - Nov 2017- Project Management for establishment of 90+ Fiber Maintenance Centers (FMCs)- Project Management for development of smartphone Work Force Management (WFM) application- Implemented WFM application in FMCs and trained 250+ personnel- Managed Core and Network Contracts with Huawei, ZTE, IBM and local vendors- Supported HR team building activities for Technical aimed for various levels of positions - Prepared presentations and reports for PTCL BoD for organizational restructuring of Technical function comprising of 2000+ staff aimed at Lean structure- Supported Opex savings > 250 million through efficient power and fuel management measures - Supported procurement in technical procurement in end-end procurement process- Coordinated budget disbursement to Technical regions through liaison with Finance- Enhanced visibility and timeliness of reporting on Operations KPIs and progress of Operations projects - Focal person for SOP development and implementation across Technical regions Show less - Developed and certified QMS for 1x contact center, 1x training academy, 3x service centers- Conducted 100+ man hours of QMS internal audit – Procurement, Business and IT- Conducted 500+ man hours of training on QMS, Internal Audit and Project Management- Coordinated Six Sigma Projects with IT and Business to enhance customer satisfaction by > 20% - Provided consultation on 15+ Operational Excellence projects- Developed reporting structure for data network capacity enhancement Show less
Manager Transmission Network Support
Oct 2016 - Nov 2017Manager Quality Management & Process Improvement
Mar 2014 - Oct 2016

SHIBLI
Nov 2017 - now- Management of production of military standard opto-electronic products >2,500 million PKR annually for domestic and export markets- Production and delivery planning in coordination with sales, business development and project management- Management of 3x warehouses with an average inventory worth >480 million PKR- Reporting on Operational KPIs for Factory- Dotted line supervision of procurement business partner- Interaction with customer on technical aspects and Factory Acceptance Tests (FATs)- Support Sales Function for Project Management with customer- Implementation and compliance of QMS and HSE standards - ISO 9001, OHSAS 18001- Conducted 130+ man hours training of Operations team on Lean, Six Sigma, Project Management and technical skills- Project Management for procurement and commissioning of new production line and clean room- Project management of enterprise wide ERP implementation, IMS / WMS Show less - Developed QMS with focus on Operations and new production lines- Managed 3x state-of-the-art labs conducting tests based on Military Standards- Designed organization structure for transforming maintenance facility to OEM production facility- Value Stream Mapping for Factory and Supply Chain- Recruitment and on-boarding of production team leading head count growth to 2.5x- Developed Governance and Reporting structure for Operations - Project management for development of inventory management module of ERP- Project Management for deployment of LAN- Conducted 120+ man hours training on Quality Systems Show less
Manager Operations - Supply Chain and Factory
May 2021 - nowManager Operations - Factory
Sept 2018 - May 2021Quality Assurance Manager
Nov 2017 - Aug 2018
Licenses & Certifications

Six Sigma - Green Belt
Dec 2013
IMS Internal Auditor
SGSMar 2013
ISO 9001:2008 Lead Auditor ; IRCA
IRCA ; IQCSDec 2011- View certificate

CTL.SC4x : Supply Chain Technology and Systems
MITx MicroMasters® ProgramsSept 2024 
CTL.SC2x: Supply Chain Design
MITx MicroMasters® ProgramsApr 2024
The Fundamentals of Digital Marketing
Google Digital GarageJun 2023
Project Management Professional (PMP)
Project Management InstituteAug 2015
Agile Project Management - PMI ACP - Training
PMI Islamabad Pakistan ChapterJun 2019
CTL.SC1x : Supply Chain Fundamentals
MITx MicroMasters® ProgramsJul 2024- View certificate

CTL.SC0x: Supply Chain Analytics
MITx MicroMasters® ProgramsDec 2023
Languages
- urUrdu
- enEnglish
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