Shantell Brown

Experience

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  Maidenform

  Jan 2005 - Feb 2006

  Merchandising Coordinator

  • Provided project support in the management of a product testing program - a major company initiative.• Conducted competitive market analysis and presented recommendations to improve product assortment to senior management.• Liaison for external vendors, contractors, and suppliers to ensure all deliverables were met.

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  Raspberry Red

  Mar 2006 - Mar 2011

  Account Manager

  • Ensured product deadlines were met through management of product development and scheduling. • Produced and distributed client performance reports and client presentations.• Conducted competitive market analysis and made recommendations for increasing brand recognition and business growth.• Liaison between clients’ and cross functional teams to develop and customize products according to specifications.• Built and fostered relationships with external vendors to build rapport & maintain business relationships. Show less

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  Vitals

  Apr 2011 - Jan 2014

  Project Manager - Certified Scrum Master

  • Plan the development, testing and implementation phases of special projects to ensure all milestones and deliverables are met.• Coordinate data acquisition projects with external partners; track issues & managing project solutions while managing internal and external expectations.• Manage large partner /client relationships and work with cross-functional teams to ensure data exchanges are delivered on time and according to contractual specifications.• Conduct regular status and planning meetings with team members.• Supervise day-to-day project tasks to ensure all impediments are resolved; milestones & deliverables are met and identify those for escalation.• Produce and distribute project status reports to account managers and upper management. • Summarize meeting notes and follow up on all action items. Show less

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  Vitals

  Feb 2014 - May 2015

  Consumer Data Program Manager

  • Manage both medium and small cross departmental data projects from initiation to closing, which have resulted in product expansion, data quality improvements and increased site traffic.• Supervise day-to-day project tasks to ensure all impediments are resolved; milestones & deliverables are met and identify those for escalation. • Assemble, maintain and distribute project plans, status reports and issue lists to ensure the project team is consistently aware of our ‘current state’.• Present status updates to management in a presentation format which is then used as part of a management dashboard and presented to the Senior Leadership Team.• Manage both client and partner relationships and work with cross-functional teams to ensure data exchanges are delivered and met according to contractual specifications.• Schedule and facilitate project meetings, including sprint planning, daily stand ups, and retrospective sessions to reflect on, and implement solutions for lessons learned. Show less

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  Vitals

  May 2016 - Dec 2017

  Consumer Data Program Manager / Customer Service Manager
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  Prudential Financial

  Jan 2018 - now

  • RPA Product Owner

    May 2022 - now

  • IPA Project Manager

    Jan 2018 - Apr 2023