Kashif Alam

Experience

• 

  Orient Energy Systems Pvt. Ltd.

  Jun 2021 - now

  o Frequent user of principle as well as customer site myPlant for condition monitoringo Alternator operational parameters monitoring & case study in special caseso Monitoring Generator Data, new additions of existing library as well as keeping recordo Assist AGM, Manager, Sr. Manager, Deputy Manager on all cases related to training for Jenbacher, Waukesha & CGT.o Handle in Principle training portal for OES, which includes User registration, access control, its troubleshooting, management, e-training. o Occasional Site visit for site performance review, investigation purpose and data collectiono RCA Analysis relate to parts handling, track record and maintenance of Failure partso Preparation of technical cases. Collect cases & data from Service departmento Assist in failure investigation, Case preparation, data analyzing, associating record of all failure modeo Providing Technical Support with expert technicians.o Technical/ Incident/ failures/complaint report writingo Vibration Measurement of Alternatoro Provide grease instruction of Alternator bearingo Megger and winding insulation of Alternator componento Alignment record of alternatoro Procurement of special electrical instruments & device occasionally o Maintain Electrical / Electronic master part list according to product compatibilityo Attend teleconference along with seniors, note action items for proper closure (relate to Electrical Issue)o Prepare presentation for all fleet level electrical issue cases for INNIO team delegation in Pakistan in co-ordination with DGM Services & AGM Technical CGTo Raise technical inquiries to principle for Field validation parts, site preparation, provide guideline to service engineer. Share and discuss performance of field validation parts with AGM/DGM/GM technical support o To assist AGM, Manager, Sr. Manager, Deputy Manager in Special workshop job executiono Relate to principle audit and ISO-audit (Workshop, Tool room, Part, technical and service) Show less Job Responsibility:o Follow instructions given by the seniors and assist them in maintenance work.o Assist Site inspections. For Alternator & various electrical components (Sensors).o To assist address gaps in region by site assessment visits, Technical audits, on site trainings, inspection on alternator.o Reports of Site & Technical audits & report submission to customers. o Assist to Technical analysis of electrical parameter and note behavior on all fleet & routine coordination with recommendation to customer.o Inspections & different tests as directed by technical support team & INNIO.o Onsite Assist technical trainings, awareness sessions to enhance customer knowledge.o Provide assistance to myplant team & customer coordination to ensure engine connectivity myplant.o Provide technical support to achieve customer satisfaction.o Assistance to provide answer/solution to all customer ‘s technical related enquiries.o Provide assistance to technical support team for Failure investigation and route cause analysis. o Making of technical queries as per site visit observations & customer feedback & submission to technical support team.o Fleet data collection & provision of all requirements from technical team & INNIO.o Coordination with services team with different technical aspects. Show less

  • Technical Support Engineer

    Aug 2022 - now

  • Graduate Engineering Trainee

    Jun 2021 - Aug 2022